topic Re: Moved home in Broadband

Moved home

KennaD — Wed, 11 Sep 2024 17:18:17 GMT

I moved home recently and I know I still have a chunk of the day left before the activation is late...
But I've always been someone to ask around if things aren't going quickly or are getting dangerously close to being late so, with that in mind...
Is it normal for plusnet to activate the internet to a new place at or close to the 23:59 "at the latest" on that day or am I going to have to phone them tomorrow?

Re: Moved home

MatthewWheeler — Thu, 12 Sep 2024 08:26:03 GMT

Hi @KennaD

It looks like all is up and running now

Is all working okay?

Re: Moved home

KennaD — Thu, 12 Sep 2024 08:39:55 GMT

Yeah, it finished this morning!

Re: Moved home

MatthewWheeler — Thu, 12 Sep 2024 09:03:59 GMT

Great stuff!

If you have any issues in future let us know