topic Re: Anyone switched from Now broadband (copper) to PN Fiber? in Broadband

Anyone switched from Now broadband (copper) to PN Fiber?

smartroad — Sat, 03 Aug 2024 14:42:25 GMT

As the subject said, has anyone switched from NOW to PN Fiber? I am getting confused, as Now is on Openreach PN should be able to cancel it but also it is copper and I have read that I'd have to tell them. But then when do I cancel, I need to give 30 days notice, but I need an engineer to come out to inspect, then later to install so when do tell them the last date?

I am so confused!!

Re: Anyone switched from Now broadband (copper) to PN Fiber?

RobPN — Sat, 03 Aug 2024 14:48:50 GMT

@smartroad wrote:

I am so confused!!

So am I!

Re: Anyone switched from Now broadband (copper) to PN Fiber?

jab1 — Sat, 03 Aug 2024 14:54:38 GMT

Me too, @RobPN . Wonder if the OP actually wants FTTP, in which case, some the question(?) makes garbled sense.

Re: Anyone switched from Now broadband (copper) to PN Fiber?

MisterW — Sat, 03 Aug 2024 15:11:47 GMT

If its an FTTP order, then the order process will ask to confirm the existing services should be cancelled. In which case PLusnet will place a 'change of ownership cease' transfer order to complete when the FTTP is installed.

Re: Anyone switched from Now broadband (copper) to PN Fiber?

bmc — Sat, 03 Aug 2024 15:14:52 GMT

@smartroad

Can you post a screen image of the the results from the following (hiding your details but including any narrative below the results window).

https://www.broadbandchecker.btwholesale.com/#/ADSL

Brian

Re: Anyone switched from Now broadband (copper) to PN Fiber?

jab1 — Sat, 03 Aug 2024 15:15:14 GMT

Thanks, @MisterW . Hopefully, that will answer the OP, and it clarifies things for me, too.😀