topic Re: dns block in Broadband

dns block

kkchs — Sat, 18 May 2024 04:29:54 GMT

Hi it would seem any dns (53) request i make is blocked?

i have restarted everything, and tried various dns servers (google, cloudflare)

but it seems to be everything on port 53 is blocked which is making things a little difficult

Re: dns block

JFrost81 — Sat, 18 May 2024 04:55:51 GMT

I'm experiencing an odd outage as well.

All working OK via a VPN on the connection, but standard traffic is suffering.

Re: dns block

geoffers — Sat, 18 May 2024 05:01:05 GMT

Yep ... +Net broadband is down - probably another problem with its DNS servers again

Check outages on downdetector.com

Re: dns block

MisterW — Sat, 18 May 2024 05:46:40 GMT

All very odd! I'm using Opendns so it's not Plusnets DNS seervers

I can also see the forums to post this...

Seems more like a major routing issue somewhere

Re: dns block

aedwards123 — Sat, 18 May 2024 06:03:15 GMT

Mine is working again now.

I think it was something downstream broken, a tracert to OpenDNS’s IP got replies from a few addresses then crickets.

Re: dns block

MarcusJClifford — Sat, 18 May 2024 06:04:52 GMT

Not to pile in, but I'm seeing the same.

Very strange behaviors - looks to be routing or perhaps DNS.

Some sites connect, others don't - some but not all DNS requests time out (using 8.8.8.8 or 1.1.1.1 or local dns etc).

F8Lure reporting from one test originator shows down, the other shows up.

Interestingly my ZeroTier VPN has worked great throughout apart from the initial blip at 03:50 this morning (ZT came back up within 2 mins).

VDSL shows no drops, router shows no PPP reconnects.

Restarted the router and it improved slightly (perhaps placebo effect) but F8Lure still reports the connection as down even though it is partially usable.

Re: dns block

kkchs — Sat, 18 May 2024 06:16:49 GMT

Thanks glad to know im not alone

dns seems to be hit and miss but i can add opendns to the list that i could get to misbehave:

dig @208.67.222.222 google.com
;; communications error to 208.67.222.222#53: timed out
;; communications error to 208.67.222.222#53: timed out
;; communications error to 208.67.222.222#53: timed out

; <<>> DiG 9.18.24 <<>> @208.67.222.222 google.com
; (1 server found)
;; global options: +cmd
;; no servers could be reached

currently i'm tunnelling over ssh which is fine as others have indicated.

Re: dns block

zpeterk — Sat, 18 May 2024 06:22:52 GMT

My Think broadband quality monitor stopped responding to pings at 03:50 I use 1.1.1.1 for dns so it is not that.

There has been no drop of connection and still have an IP address but doesn’t work.

Re: dns block

Markwallwork0 — Sat, 18 May 2024 06:26:59 GMT

Also down . Down detector is showing a huge increase in issues now . They’ll be aware

Re: dns block

Grimaudiere — Sat, 18 May 2024 07:00:28 GMT

Are they? I hope so …

You get into a bit of a nightmare spiral - the help telephone number only opens at 8 so you cannot contact them via that; the other means is via X … oh but the internet is down so I cannot reach that. Or I can text help at which point they start testing the one bit that I know is working.

I’ve been a happy customer with PlusNet for many years and these type of faults are very rare, but it’s exactly these type of faults where communication becomes difficult. Yet some communication - even if it is “we’re working on it” on changing the message on the phone to “we’re aware of a fault” would be nice ,,,

Re: dns block

pleasedonotswea — Sat, 18 May 2024 07:01:48 GMT

same, spent an hour this morning looking at my own equipment - to conclude some dns trickery at play, 8.8.8.8 works... very slowly, 8.8.4.4, 1.1.1.1, 9.9.9.9 don't work at all

Re: dns block

dvorak — Sat, 18 May 2024 07:11:16 GMT

@MisterW wrote:
I can also see the forums to post this...

Same here can get to the forums and nothing else.

I'll see if I can get an SSH tunnel to connect

edit:

can get to google and kagi for search, also gmail client has started retrieving emails.

ssh tunnel working once it connected.

Re: dns block

eberus49027 — Sat, 18 May 2024 07:10:40 GMT

I've just spent the morning checking everything too, good to see its probably not my equipment as I hadn't changed anything for months.

My internet went down yesterday for about 1-2 minutes between 10:30 and 11:00, everything went, since then most things work (TV, Playstation, XBox, internet access etc.) but many websites seem to struggle to load, Google's download speed test just did a download but couldn't upload, most apps on our iPhones don't work, apart from Autotrader (but without pictures) weirdly...

Anyone else having the iPhone apps issue? I've set my DNS to 8.8.8.8 and 8.8.4.4 and turned off all firewalls on Plusnet and my router. About to turn them back on again now!

Re: dns block

ahnlak — Sat, 18 May 2024 07:15:10 GMT

Just adding a "me too" to this; something is seriously broken somewhere - seems like it's *mostly* DNS getting blocked (DNS queries to 8.8.8.8 just timeout, but I can ping it fine).

There's some other routing issues, but it's hard to tell if that's something related or just the internet being the internet!

Re: dns block

Dan_the_Van — Sat, 18 May 2024 07:21:06 GMT

I do not seem to have any issues so far today or overnight, BQM (thinkbroadband graph) has recorded overnight with no breaks

Not missing any access to the regular sites I look at.

EDIT: Is this a general issue for both Fibre and Full Fibre? I am Fibre

Re: dns block

pleasedonotswea — Sat, 18 May 2024 07:19:39 GMT

looks like it went down at 04:02 to me https://pinescore.com/tools/report/365

Re: dns block

paul1974 — Sat, 18 May 2024 07:31:37 GMT

According to Smokeping problems started around 04:00. After texting HELP (https://www.plus.net/help/report-a-problem/) and going through the steps the internet is working again. The last step of turning off the hub for 5 minutes and then turning on seemed to be the step which fixed it.

Re: dns block

Markwallwork0 — Sat, 18 May 2024 07:37:21 GMT

I’m on fibre normal not direct to property

Re: dns block

Grimaudiere — Sat, 18 May 2024 07:38:33 GMT

Still broken here. Spoke to a very nice person on support who said there is a national issue - so PlusNet are aware.

It feels like it’s intermittent, Sometimes it works and then suddenly no route, Down detector still showing upward trend and >500 score. Oh well - of course Sod’s Law is that today is when we really need it.

Re: dns block

MartinPN — Sat, 18 May 2024 07:40:41 GMT

Same issue as everyone else.

Once I can actually get a connection to my VPN up - everything works fine.