https://community.plus.net/t5/Broadband/Billing-Issues/m-p/1969607#M365839 <P>Hi</P><P>Last month my payment was late, and I was charged a total of £67.20 (including my initial bill, plus late payment fees)</P><P>I have just received this month's bill, and it's exactly the same as what I have just paid with late fees again.</P><P>I paid my late bill on the 7th of May at 11.25 am for a total of £67.20. Can a member of staff please explain this to me please?</P><P>&nbsp;</P><P>&nbsp;</P> Mon, 13 May 2024 09:24:25 GMT SeanSeany 2024-05-13T09:24:25Z https://community.plus.net/t5/Broadband/Billing-Issues/m-p/1969607#M365839 <P>Hi</P><P>Last month my payment was late, and I was charged a total of £67.20 (including my initial bill, plus late payment fees)</P><P>I have just received this month's bill, and it's exactly the same as what I have just paid with late fees again.</P><P>I paid my late bill on the 7th of May at 11.25 am for a total of £67.20. Can a member of staff please explain this to me please?</P><P>&nbsp;</P><P>&nbsp;</P> Mon, 13 May 2024 09:24:25 GMT https://community.plus.net/t5/Broadband/Billing-Issues/m-p/1969607#M365839 SeanSeany 2024-05-13T09:24:25Z https://community.plus.net/t5/Broadband/Billing-Issues/m-p/1969893#M365926 <P>Sorry to hear this <SPAN style="color:var(--ck-color-mention-text);"><SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.plus.net/t5/user/viewprofilepage/user-id/123645">@SeanSeany</a></SPAN></SPAN>&nbsp;</P> <P>I've looked into this for you and I've put a ticket on your account with the information</P> <P>Let us know if there's anything else we can help with&nbsp;</P> Tue, 14 May 2024 16:14:53 GMT https://community.plus.net/t5/Broadband/Billing-Issues/m-p/1969893#M365926 MatthewWheeler 2024-05-14T16:14:53Z