topic Re: Fibre with ADSL port in Broadband

Fibre with ADSL port

Mutleybm — Wed, 10 Apr 2024 16:29:11 GMT

Hi, sorry for the post, I’m a bit of a tech novice.

My partner and I have just brought a house on an unadopted road. We’re not too sure about the broadband infrastructure to the house.

Plusnet have suggested we’re able to get Fibre with average download speeds 59 - 72Mb.

I’ve just started the process and it’s asking if we have an open reach port in the house. All we’re able to find is a split ADSL port.

Will this work, or would we have to have an open reach engineer come to install a different port?

Thanks in advance and sorry for the post!

Re: Fibre with ADSL port

jab1 — Wed, 10 Apr 2024 16:35:19 GMT

@Mutleybm Can you post a picture of this 'port', please?

Welcome to the forum, BTW.

Re: Fibre with ADSL port

Mutleybm — Wed, 10 Apr 2024 16:39:09 GMT

@jab1 here, thanks

Re: Fibre with ADSL port

jab1 — Wed, 10 Apr 2024 16:42:20 GMT

@Mutleybm That looks as though it would be OK - BUT it does not look like a BT/Openreach installation, and it is mounted upside down! Do you know what service the previous occupants had?

Re: Fibre with ADSL port

Mutleybm — Wed, 10 Apr 2024 16:49:22 GMT

@jab1 We don't I'm afraid, they've been radio silent since the sale. Just unsure whether we'd need an openreach engineer to install one properly or whether it should suffice. Suppose if it doesn't work we can always try to ask for one to come out following delivery?

Re: Fibre with ADSL port

jab1 — Wed, 10 Apr 2024 16:53:47 GMT

OK, that is unfortunate.another question, then - can you post a screen shot of this report fr your address, obscuring the address? https://www.broadbandchecker.btwholesale.com/#/ADSL/AddressHome

Re: Fibre with ADSL port

Mutleybm — Wed, 10 Apr 2024 17:01:00 GMT

@jab1

Sure, thanks

Re: Fibre with ADSL port

jab1 — Wed, 10 Apr 2024 17:06:18 GMT

According to that, @Mutleybm , you should be able to get a service, but I'm intrigued as to why that is not an BT/OR socket.

Re: Fibre with ADSL port

Anonymous — Wed, 10 Apr 2024 17:07:13 GMT

@Mutleybm wrote:

Plusnet have suggested we’re able to get Fibre with average download speeds 59 - 72Mb.

It looks like Plusnet were correct.

You shouldn't need an engineer visit,

You'd simply plug in your new Plusnet router in to the 'computer' outlet on your Master Socket faceplate

Re: Fibre with ADSL port

Anonymous — Wed, 10 Apr 2024 17:19:20 GMT

@jab1 wrote:

... but I'm intrigued as to why that is not an BT/OR socket.

It probably is a BT/OR master socket, but fitted with a possibly third party faceplate - I have several (but not that one)

edit: after looking it up, that faceplate appears to be a very early model supplied by Openreach !

Re: Fibre with ADSL port

bmc — Wed, 10 Apr 2024 17:23:34 GMT

@Mutleybm

Can you post a picture with the face plate taken off.

Brian

Re: Fibre with ADSL port

jab1 — Wed, 10 Apr 2024 17:26:49 GMT

@Anonymous Thanks - but why is it upside-down?

@bmc I was just about to post the same request! 😉

Re: Fibre with ADSL port

Anonymous — Wed, 10 Apr 2024 17:36:56 GMT

Australian import ?

or perhaps the engineer was bending over while fitting it ?

Re: Fibre with ADSL port

jab1 — Wed, 10 Apr 2024 17:29:30 GMT

😂

Re: Fibre with ADSL port

Anonymous — Wed, 10 Apr 2024 17:37:32 GMT

@bmc wrote:

Can you post a picture with the face plate taken off.

If you do take the faceplate off, while you're there you might want to measure the height and width of the back box ?

Knowing the back box size (in mm), we might be able to recommend where to get a more modern filtered faceplate,

or better still fit a replacement single outlet phone socket faceplate - as filters aren't required on SoGEA broadband.

Re: Fibre with ADSL port

greygit1 — Wed, 10 Apr 2024 21:53:12 GMT

"and it is mounted upside down!"

Not necessarily.

Re: Fibre with ADSL port

jab1 — Thu, 11 Apr 2024 06:02:34 GMT

Have another look at the picture, @greygit1 😀

Re: Fibre with ADSL port

Baldrick1 — Thu, 11 Apr 2024 07:04:09 GMT

@Anonymous wrote:

@jab1 wrote:

... but I'm intrigued as to why that is not an BT/OR socket.

It probably is a BT/OR master socket, but fitted with a possibly third party faceplate - I have several (but not that one)

From the size of it my suspicion is that it's an extension and the 'real' master socket is elsewhere in the property, possibly replaced by a junction box. I have used these on extensions in the past.

Re: Fibre with ADSL port

jab1 — Thu, 11 Apr 2024 07:12:43 GMT

Could be, @Baldrick1 , but it should be easy to find the master socket - just locate where the drop-wire enters the property?

Re: Fibre with ADSL port

MisterW — Thu, 11 Apr 2024 07:46:00 GMT

It probably is a BT/OR master socket, but fitted with a possibly third party faceplate

It is actually one of the VERY early BTOR attempts at a DSL faceplate. It was installed for early adopters of ADSL. I'm sure we had one in the office pre 21st century!

One of its problems is that the DSL port is actually an RJ45 rather than RJ11. An RJ11 plug, however, will fit the socket. Given its age my concern would be deteriation of the contact surfaces.