topic Removing devices off the wifi in Broadband

Removing devices off the wifi

bpricey00 — Thu, 21 Mar 2024 10:26:10 GMT

Hello, I am wondering if there is a way where i can remove devices off the Wi-Fi that aren't belonging to me, aka neighbours, etc. Thank you.

Re: Removing devices off the wifi

jab1 — Thu, 21 Mar 2024 10:42:57 GMT

Where are these 'devices' showing? A screenshot of the relevant page would help.

Re: Removing devices off the wifi

bpricey00 — Thu, 21 Mar 2024 10:47:54 GMT

There is no "relevant page" all im asking is, is there a way you can disconnect devices manually. When I was with BT i could do it straight from the settings on the pc, now with plusnet I am unable to do so. My neighbours came over not long ago and had the password to the internet now to later find out they have cancelled their internet and now they are just using mine, So I just want them off the connection.

Re: Removing devices off the wifi

jab1 — Thu, 21 Mar 2024 10:52:57 GMT

Ah, OK - then the easiest way is to change the router password/key. Which router are you using?

Re: Removing devices off the wifi

HPsauce — Thu, 21 Mar 2024 12:30:41 GMT

Change your WiFi password. Ah, beaten to it! 🤣

Re: Removing devices off the wifi

jab1 — Thu, 21 Mar 2024 12:37:57 GMT

Think that is what I said?

Re: Removing devices off the wifi

HPsauce — Thu, 21 Mar 2024 14:04:14 GMT

You did indeed @jab1 , though your reply wasn't visible until after I first posted. Hence the edit and abbreviation.

IF @bpricey00 has a hub two you can actually go in and apply a time schedule (and so effectively ban) specific devices if changing the WiFi password isn't desirable.

Re: Removing devices off the wifi

Townman — Thu, 21 Mar 2024 14:18:55 GMT

@HPsauce beat me to it ... whilst I was looking up the details - see here Access Control

You'll need to log in to the router admin page.

Changing the WiFi password is a pain, but ensures that no device can get back in. Setting up access control is surgical, but needs repeating should they acquire new devices.

Is this your neighbour? https://youtu.be/zZ_zyLNSYaA?feature=shared

You know that this is all your fault for letting the WiFi leak into your neighbour's house!

Re: Removing devices off the wifi

bpricey00 — Thu, 21 Mar 2024 14:18:13 GMT

Thank you both so much for your help. I’ve done what you’ve said to do. Hopefully it’s worked. Thank you again! You’ve been so much help!

Re: Removing devices off the wifi

bpricey00 — Thu, 21 Mar 2024 14:18:58 GMT

Thank you!