topic Re: Plusnet Two Hub issue? in Broadband

Plusnet Two Hub issue?

George1956 — Wed, 13 Mar 2024 19:54:00 GMT

I have just renewed my Unlimited fibre Extra contract, I also ordered a new Plusnet Two hub to replace my ageing Plusnet One hub.

The Plusnet Two hub arrived today, setting up was straightforward, but when i did a speed check my speed had dropped from around 45 Mbps with my old Plusnet One hub to around 31 Mbps with the new Two hub.

Yes i know it's only day one with my new hub, but this is a substantial drop in performance compared to the old One hub.

Any advice would be gratefully received.

Thanks in advance.

Re: Plusnet Two Hub issue?

Baldrick1 — Wed, 13 Mar 2024 20:01:12 GMT

@George1956
Arec you testing your speed über an Ethernet link or wireless? If wireless can you try using an Ethernet cable, this will determine whether this is a network or wireless issue.

Re: Plusnet Two Hub issue?

George1956 — Wed, 13 Mar 2024 20:29:08 GMT

Hi,

Thanks for your quick response, i'm using a wired connection to my desktop PC.

PC is running windows 10.

Many thanks