Banded line

pinkio6n — Wed, 06 Mar 2024 13:52:55 GMT

Hi,

I think my line has been banded by DLM - I swapped my modem router and, long story short, there seems to be a software issue on the Google Home WiFi which means you can only enter PPPOE settings once, on factory reset. This meant I restarted the modem/router combo multiple times in an hour, probably well over 10, before I realised.

The result is I have gone from a rock solid 36/10 to 26/9 and the new (different I may add) modem/router is reporting syncing as below:

Downstream		Upstream
Actual Rate	29996	Kbps	10000	Kbps
Attainable Rate	43128	Kbps	12006	Kbps

The round numbers make me think this is banded, so now things are stable, please could someone reset DLM on the Plusnet side so I can have the 10meg back - I promise not to turn it off again!

Thanks

Re: Banded line

willcutforth — Thu, 07 Mar 2024 10:32:03 GMT

@pinkio6n I have actioned this for you now

topic Re: Banded line in Broadband

Banded line

Re: Banded line