https://community.plus.net/t5/Broadband/Slow-ADSL-after-renewal/m-p/1960821#M364249 <P><a href="https://community.plus.net/t5/user/viewprofilepage/user-id/132055">@Hippobob</a> As you are now below the Handback threshold - by a tiny margin admittedly - raise a fault.</P> <P>BTW - you are on FTTC, not ADSL.</P> Sat, 02 Mar 2024 17:23:34 GMT jab1 2024-03-02T17:23:34Z https://community.plus.net/t5/Broadband/Slow-ADSL-after-renewal/m-p/1960812#M364248 Good Afternoon,<BR /><BR />Have been with plusnet for somewhere around 15 years (we have no other option despite other parts of the estate being fibre’s and support has always been good).<BR /><BR />Our normal speed is somewhere between 33-39 Mbit/s and it’s been steady at this speed for years, may have even it hit 41 last summer!<BR /><BR />However I renewed about 15 days ago and now the speed has been limited to 27.3 Mbits, that’s a huge chunk just “gone”<BR /><BR />Looking at BT Wholesale checker it appears that not only have I gone from a clean to an impacted connection, I am now technically at my “Downstream Handback threshold” which is listed at 27.4<BR /><BR />What is going on and how to fix it?<BR /><BR />Thanks<BR /> Sat, 02 Mar 2024 16:36:02 GMT https://community.plus.net/t5/Broadband/Slow-ADSL-after-renewal/m-p/1960812#M364248 Hippobob 2024-03-02T16:36:02Z https://community.plus.net/t5/Broadband/Slow-ADSL-after-renewal/m-p/1960821#M364249 <P><a href="https://community.plus.net/t5/user/viewprofilepage/user-id/132055">@Hippobob</a> As you are now below the Handback threshold - by a tiny margin admittedly - raise a fault.</P> <P>BTW - you are on FTTC, not ADSL.</P> Sat, 02 Mar 2024 17:23:34 GMT https://community.plus.net/t5/Broadband/Slow-ADSL-after-renewal/m-p/1960821#M364249 jab1 2024-03-02T17:23:34Z