topic Re: Connection issues in Broadband

Connection issues

Tim8191 — Mon, 15 Jan 2024 17:33:50 GMT

Hi this evening on experiencing connections issues but not on all of my devices, so my phone and ps5 can't connect yet my tv and firestick are connected. Any idea? I've resent the hub and unplugged the wires. Thanks

Re: Connection issues

jwsg — Mon, 15 Jan 2024 17:37:22 GMT

https://community.plus.net/t5/Full-Fibre/DNS-down-set-your-DNS-servers-manually/td-p/1953128

Re: Connection issues

Nikib72 — Mon, 15 Jan 2024 17:38:56 GMT

Have you had any news on your Internet been down, can I ask where abouts u r from plz xx I'm in Sheffield S6 area and I have nothing, not even my sky glass TV as it runs on Internet

Re: Connection issues

bobbob455 — Mon, 15 Jan 2024 17:47:00 GMT

I’m north of Leeds, same here, all broadband is down

Re: Connection issues

bearddude — Mon, 15 Jan 2024 17:48:20 GMT

According to a recorded message when you phone Plusnet support, they currently have widespread broadband connectivity issues. I’m in Hertfordshire and my TVs and security cameras have internet connectivity but phones and laptops do not. Very odd…

Re: Connection issues

howardl — Mon, 15 Jan 2024 17:50:19 GMT

Down here in Oxford.

Re: Connection issues

stephenw10 — Mon, 15 Jan 2024 17:52:08 GMT

If, as reported, it's a problem with Plusnet's DNS servers then anything that has hard-coded DNS servers (e.g. Android TV) or resolves directly by default (e.g. pfSense) would not be affected.

Re: Connection issues

pittdj70 — Mon, 15 Jan 2024 17:54:59 GMT

Plusnet's DNS is an issue here, using Cloudfare helps.

Re: Connection issues

redsox9 — Mon, 15 Jan 2024 18:01:51 GMT

Unable to access the Internet I found that the DNS settings I had set manually on my router had disappeared. I simply re-entered them and voila!

Re: Connection issues

Mav — Mon, 15 Jan 2024 18:08:00 GMT

Moderator's note(s):

Thread locked in favour of https://community.plus.net/t5/Full-Fibre/DNS-down-set-your-DNS-servers-manually/m-p/1953198