https://community.plus.net/t5/Broadband/No-internet-no-engineer/m-p/1950828#M362729 I am disappointed about the ongoing issues with my wireless broadband service and the missed appointments by your engineers. I have been a loyal customer, but the recent experiences have left me frustrated and dissatisfied.<BR /><BR />Twice now, I had to schedule new appointments for engineers because they didn’t show up to address the problem. You should set appointments on the same day if it’s a fault on your end. Due to this, we’ve been without internet for almost two weeks in this century. Please advise me on what I can do or which cable I should check. I’m fed up with waiting for an engineer to show up. Wed, 27 Dec 2023 15:01:49 GMT Sila 2023-12-27T15:01:49Z https://community.plus.net/t5/Broadband/No-internet-no-engineer/m-p/1950828#M362729 I am disappointed about the ongoing issues with my wireless broadband service and the missed appointments by your engineers. I have been a loyal customer, but the recent experiences have left me frustrated and dissatisfied.<BR /><BR />Twice now, I had to schedule new appointments for engineers because they didn’t show up to address the problem. You should set appointments on the same day if it’s a fault on your end. Due to this, we’ve been without internet for almost two weeks in this century. Please advise me on what I can do or which cable I should check. I’m fed up with waiting for an engineer to show up. Wed, 27 Dec 2023 15:01:49 GMT https://community.plus.net/t5/Broadband/No-internet-no-engineer/m-p/1950828#M362729 Sila 2023-12-27T15:01:49Z https://community.plus.net/t5/Broadband/No-internet-no-engineer/m-p/1950843#M362730 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.plus.net/t5/user/viewprofilepage/user-id/128426">@Sila</a></SPAN> I'm so sorry about the missed engineer visit. We'll need to investigate what happened with Openreach as the original appointment was confirmed to go ahead.&nbsp;</P> <P><BR />I'm glad to see a new one has been booked in, I'll make sure we follow things up with you as soon as we can after the visit.</P> <P>&nbsp;</P> <P>Adam</P> Wed, 27 Dec 2023 16:07:51 GMT https://community.plus.net/t5/Broadband/No-internet-no-engineer/m-p/1950843#M362730 adamwalker 2023-12-27T16:07:51Z