https://community.plus.net/t5/Broadband/No-internet/m-p/1950153#M362675 <P>Quickest way - troubleshoot by text</P> <P>Text&nbsp;<STRONG>HELP</STRONG>&nbsp;to&nbsp;<STRONG>07800008121</STRONG><BR />(charges may apply at your standard rate).</P> <UL> <LI>We’ll run tests on your connection to find out what’s going on</LI> <LI>If you need an engineer, we’ll text you in 15 mins to book a slot</LI> <LI>If you don't need an engineer, our award-winning UK based support team will call you within 30 mins to help sort the problem</LI> <LI>Service available&nbsp;<STRONG>Mon-Sun: 8am to 7.30pm&nbsp;</STRONG></LI> <LI>Outside of these hours please see our&nbsp;<A href="https://www.plus.net/help/" target="_blank">Help and Support guides</A>, and if you’re still having trouble we’ll pick up your message when we’re open</LI> </UL> Wed, 20 Dec 2023 11:11:08 GMT redsox9 2023-12-20T11:11:08Z https://community.plus.net/t5/Broadband/No-internet/m-p/1950144#M362674 Have had internet issues for awhile, keeps dropping connection, have had absolutely no internet since around 11pm last night Wed, 20 Dec 2023 09:58:25 GMT https://community.plus.net/t5/Broadband/No-internet/m-p/1950144#M362674 jame914 2023-12-20T09:58:25Z https://community.plus.net/t5/Broadband/No-internet/m-p/1950153#M362675 <P>Quickest way - troubleshoot by text</P> <P>Text&nbsp;<STRONG>HELP</STRONG>&nbsp;to&nbsp;<STRONG>07800008121</STRONG><BR />(charges may apply at your standard rate).</P> <UL> <LI>We’ll run tests on your connection to find out what’s going on</LI> <LI>If you need an engineer, we’ll text you in 15 mins to book a slot</LI> <LI>If you don't need an engineer, our award-winning UK based support team will call you within 30 mins to help sort the problem</LI> <LI>Service available&nbsp;<STRONG>Mon-Sun: 8am to 7.30pm&nbsp;</STRONG></LI> <LI>Outside of these hours please see our&nbsp;<A href="https://www.plus.net/help/" target="_blank">Help and Support guides</A>, and if you’re still having trouble we’ll pick up your message when we’re open</LI> </UL> Wed, 20 Dec 2023 11:11:08 GMT https://community.plus.net/t5/Broadband/No-internet/m-p/1950153#M362675 redsox9 2023-12-20T11:11:08Z https://community.plus.net/t5/Broadband/No-internet/m-p/1950200#M362683 <P>Hi <SPAN style="color:var(--ck-color-mention-text);"><SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.plus.net/t5/user/viewprofilepage/user-id/112499">@jame914</a></SPAN></SPAN>&nbsp;</P> <P>I can see that everything is back up and running now</P> Wed, 20 Dec 2023 18:39:52 GMT https://community.plus.net/t5/Broadband/No-internet/m-p/1950200#M362683 MatthewWheeler 2023-12-20T18:39:52Z