topic Re: Not a complaint! in Broadband

Not a complaint!

pvmb — Tue, 12 Dec 2023 15:44:05 GMT

My Internet connection just dropped out, after working perfectly for 46 days - the Hub 2 reconnected automatically and, checking the speed, it is perfectly up to scratch: 37 Mbps Down, 9.4 Mbps Up.

(I am on a 40/10 contract, so admittedly that does give me the advantage of a lot of SNR headroom)

Checked phone line. As quiet as a quiet mouse...

Why do I mention this? Well, because it is so very typical and so different to when I was on (lower speed) ADSL 2+. To me, almost puzzlingly so... What happened to those regularly crackly phone lines, complete with 3 monthly or so "de-cokes" of the 5C faceplate?

I mean, I'm using the same copper pair from the cabinet as I was with my (banded!) ADSL 2+

Would it be this good if I was on 80/20?

(Fingers crossed!)

Re: Not a complaint!

bmc — Tue, 12 Dec 2023 16:21:43 GMT

@pvmb

You can use the following to see what speed is available. FTTC shows as WBC VDSL. If available FTTP shows as WBC FTTP.

https://www.broadbandchecker.btwholesale.com/#/ADSL

You should note you can no longer upgrade your speed without losing your landline.

Brian

Re: Not a complaint!

Anonymous — Tue, 12 Dec 2023 17:35:03 GMT

@pvmb wrote:

I mean, I'm using the same copper pair from the cabinet as I was with my (banded!) ADSL 2+

Well, that is partially true.

Currently your VDSL2 signals only have to travel between your modem and the nearby Openreach FTTC cabinet.

Previously on ADSL2+, the signal would have gone all the way to the telephone exchange - typically a much longer distance.

The longer the cable, the greater the chances for interference and signal crosstalk from adjacent cables.

@pvmb wrote:

Would it be this good if I was on 80/20?

(Fingers crossed!)

It is my understanding, since 5th September 2023, that if you request a speed change on your Plusnet FTTC, that your line will be converted from FTTC to SoGEA and your analogue phone service will get disabled. This 'should' mean that if you upgrade via the 'Member Centre" then it will be cheaper without the phone capability. If you wanted to keep your landline telephone number, you would need to port it to a VoIP provider (such as A&A) within 30 days of the upgrade, and you would need to buy a VoIP adaptor to be able to connect your existing telephone to your broadband router.

Re: Not a complaint!

jab1 — Tue, 12 Dec 2023 17:40:08 GMT

@Anonymous The PN Hubs are not VoIP compatible.

Re: Not a complaint!

Anonymous — Tue, 12 Dec 2023 17:44:38 GMT

I didn't suggest they were, I said a VoIP adaptor would be required.

Re: Not a complaint!

jab1 — Tue, 12 Dec 2023 17:47:35 GMT

Fair enough.

Re: Not a complaint!

pvmb — Tue, 12 Dec 2023 23:45:56 GMT

@Anonymous wrote:

@pvmb wrote:

I mean, I'm using the same copper pair from the cabinet as I was with my (banded!) ADSL 2+

Well, that is partially true.

Currently your VDSL2 signals only have to travel between your modem and the nearby Openreach FTTC cabinet.

Previously on ADSL2+, the signal would have gone all the way to the telephone exchange - typically a much longer distance.

The longer the cable, the greater the chances for interference and signal crosstalk from adjacent cables.

But that shouldn't, couldn't affect the state of the NTE 5C faceplate. Which was usually the source of those crackles. Perhaps just 'one of those things', who knows?