https://community.plus.net/t5/Broadband/My-broadband-is-due-to-be-activated-in-two-days-but-my-router/m-p/1946953#M361895 <P>Thanks Mike. I will give them a call.&nbsp;</P> <P>&nbsp;</P> <P>Yeah, I gave my new address, but I would expect the website to tell me it has been delivered if that were the case... maybe it's just slow to update.&nbsp;</P> <P>&nbsp;</P> <P>Cheers,</P> <P>Tom</P> Mon, 27 Nov 2023 14:21:20 GMT tomjones 2023-11-27T14:21:20Z https://community.plus.net/t5/Broadband/My-broadband-is-due-to-be-activated-in-two-days-but-my-router/m-p/1946922#M361893 <P>Hi there,&nbsp;</P><P>&nbsp;</P><P>I'm moving into a new property tomorrow and got a Plusnet subscription set up a week or so ago, with the activation date set for 29th November.&nbsp;</P><P>&nbsp;</P><P>It's now the 27th, and your website says my router "will be dispatched shortly."&nbsp;</P><P>&nbsp;</P><P>I hope that it can still arrive in time for the activation, as having WiFi is essential for my work. Did anyone else experience a similar situation?</P><P>&nbsp;</P><P>Cheers!</P> Mon, 27 Nov 2023 09:51:25 GMT https://community.plus.net/t5/Broadband/My-broadband-is-due-to-be-activated-in-two-days-but-my-router/m-p/1946922#M361893 tomjones 2023-11-27T09:51:25Z https://community.plus.net/t5/Broadband/My-broadband-is-due-to-be-activated-in-two-days-but-my-router/m-p/1946948#M361894 <P>Hi Tom, welcome to the forums. Yes, this happens often as Plusnet likes to cut things fine. Suggest you give them a ring as advisers do not constantly monitor this forum. Just in case, what address did you quote them, could the router have gone to your new house perhaps?</P> <P>Mike</P> Mon, 27 Nov 2023 12:41:51 GMT https://community.plus.net/t5/Broadband/My-broadband-is-due-to-be-activated-in-two-days-but-my-router/m-p/1946948#M361894 Longliner 2023-11-27T12:41:51Z https://community.plus.net/t5/Broadband/My-broadband-is-due-to-be-activated-in-two-days-but-my-router/m-p/1946953#M361895 <P>Thanks Mike. I will give them a call.&nbsp;</P> <P>&nbsp;</P> <P>Yeah, I gave my new address, but I would expect the website to tell me it has been delivered if that were the case... maybe it's just slow to update.&nbsp;</P> <P>&nbsp;</P> <P>Cheers,</P> <P>Tom</P> Mon, 27 Nov 2023 14:21:20 GMT https://community.plus.net/t5/Broadband/My-broadband-is-due-to-be-activated-in-two-days-but-my-router/m-p/1946953#M361895 tomjones 2023-11-27T14:21:20Z https://community.plus.net/t5/Broadband/My-broadband-is-due-to-be-activated-in-two-days-but-my-router/m-p/1947095#M361915 <P><SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.plus.net/t5/user/viewprofilepage/user-id/127206">@tomjones</a></SPAN> - I can't find your account with the username you put on the community forum so if you can DM me with it, I'll have a look and see what's going on with the router. Cheers&nbsp;</P> Tue, 28 Nov 2023 15:41:14 GMT https://community.plus.net/t5/Broadband/My-broadband-is-due-to-be-activated-in-two-days-but-my-router/m-p/1947095#M361915 James30 2023-11-28T15:41:14Z https://community.plus.net/t5/Broadband/My-broadband-is-due-to-be-activated-in-two-days-but-my-router/m-p/1947160#M361925 <P>Come on&nbsp;<a href="https://community.plus.net/t5/user/viewprofilepage/user-id/120273">@James30</a>&nbsp; another new customer who can’t yet PM.</P> Tue, 28 Nov 2023 23:54:43 GMT https://community.plus.net/t5/Broadband/My-broadband-is-due-to-be-activated-in-two-days-but-my-router/m-p/1947160#M361925 Mustrum 2023-11-28T23:54:43Z