https://community.plus.net/t5/Broadband/Broadband/m-p/1933942#M359594 <P>My broadband is very slow.&nbsp; It's now 5 days and I honestly don't know what is going on. Its taking about 5 minutes to load new pages.&nbsp; Please urgently fix this for me.</P> Wed, 16 Aug 2023 09:27:39 GMT Ellen 2023-08-16T09:27:39Z https://community.plus.net/t5/Broadband/Broadband/m-p/1933942#M359594 <P>My broadband is very slow.&nbsp; It's now 5 days and I honestly don't know what is going on. Its taking about 5 minutes to load new pages.&nbsp; Please urgently fix this for me.</P> Wed, 16 Aug 2023 09:27:39 GMT https://community.plus.net/t5/Broadband/Broadband/m-p/1933942#M359594 Ellen 2023-08-16T09:27:39Z https://community.plus.net/t5/Broadband/Broadband/m-p/1933943#M359595 <P><a href="https://community.plus.net/t5/user/viewprofilepage/user-id/47645">@Ellen</a>&nbsp;</P> <P>First thing to check: Is your phoneline clear? Dial 17070 (preferably from a corded phone), select option 2. Once your phone number is confirmed, there should be silence on the line except for the regular 'Quiet Line Test' message - any other noise, report a PHONE problem via: <A href="https://www.plus.net/help/report-a-problem/phone/" target="_blank">https://www.plus.net/help/report-a-problem/phone/</A></P> <P>If the phone test passes, report a broadband problem via: <A href="https://www.plus.net/help/report-a-problem/broadband/" target="_blank">https://www.plus.net/help/report-a-problem/broadband/</A></P> <P>Let us know the result - if the tests come back as clear but you still have a problem, we need to investigate further.</P> Wed, 16 Aug 2023 09:29:15 GMT https://community.plus.net/t5/Broadband/Broadband/m-p/1933943#M359595 jab1 2023-08-16T09:29:15Z