topic Re: Low income support in Broadband

Low income support

sermbakert — Wed, 09 Aug 2023 12:14:25 GMT

Do plusnet off support to households on low incomes?

jab1 — Wed, 09 Aug 2023 12:37:56 GMT

In what way? If you mean 'Social Tariffs' for broadband, the answer is 'no'.

sermbakert — Wed, 09 Aug 2023 13:01:28 GMT

Okay thanks

Gandalf — Wed, 09 Aug 2023 13:57:04 GMT

While Plusnet don't offer a Social Tariff, if eligible, you can transfer to BT's Home Essentials package.

If you give us a call on 0800 432 0200, we'll see if that's something we can arrange for you.

I hope this helps.

sermbakert — Wed, 09 Aug 2023 14:12:26 GMT

Thanks Gandalf!