topic Re: DLM Reset request in Broadband

DLM Reset request

fasty — Tue, 18 Jul 2023 20:40:22 GMT

At risk of frustrating the mods with such trivial requests, if it's convenient could someone get my DLM reset?

My speeds gradually crept down to "only" 74 Mb when the old Hub1 router "was on the blink".

Now's it's replaced with a shiny new Hub2 which has been stable for weeks with around 10dB signal to noise, suggesting a max rate of 87Mb (is that even possible?).

Anyway, would be nice to restore full potential. Cheers.

Re: DLM Reset request

jab1 — Tue, 18 Jul 2023 21:06:03 GMT

@fasty are you on FTTC? If so, you would only get an absolute max of 80, and you would have to be sat inside the Fibre cab to achieve that.

As a point of interests, the mods couldn't do this - only Plusnet staff

Re: DLM Reset request

fasty — Tue, 18 Jul 2023 21:09:46 GMT

I am indeed on FTTC and until the Hub1 went sick it held at 80Mb.

And of course, I should have remembered that only staff can request DLM reset -Duh!

cheers!

Re: DLM Reset request

jab1 — Tue, 18 Jul 2023 21:12:46 GMT

Fair enough - but just out of curiosity, what actual difference will that 6Mb/s make?

Re: DLM Reset request

fasty — Tue, 18 Jul 2023 21:27:45 GMT

Oh indeed, it's hardly a major difference, hence my rather tentative request. I'm lucky it's so good already.

I do work with files remotely via VPN so any speed increase is welcome.

Re: DLM Reset request

jab1 — Tue, 18 Jul 2023 21:32:27 GMT

Understand, but I doubt it would make any difference to what you see. You'll just have to wait until one of the Help team pick this up, though.

Re: DLM Reset request

Mustrum — Tue, 18 Jul 2023 21:41:08 GMT

@jab1 those last few bps mean a lot for some. I know I can get more with a different router (chipset) and I am not inside the cabinet, but about 200m away. Before so many of my pesky neighbours got their VDSL my Max rate was over

100Mbps 😀

Line Stats
	Downstream	Upstream
TCM(Trellis Coded Modulation)	On	On
SNR Margin	6.6 dB	9.8 dB
Line Attenuation	9.5 dB	0.0 dB
Power	-7.0 dBm	-7.0 dBm
Path Mode	Fast Path	Fast Path
Interleave Depth	1	1
Data Rate	78587 Kbps	20000 Kbps
Max Rate	80929 Kbps	25135 Kbps
G.INP	Off	Off

Re: DLM Reset request

jab1 — Tue, 18 Jul 2023 21:44:12 GMT

Fair enough, @Mustrum , but would you notice any actual performance difference?😉

Re: DLM Reset request

Mustrum — Tue, 18 Jul 2023 21:46:58 GMT

@fasty not sure if the Hub2 uses the same chipset as the Hub 1, but small differences are likely to occur with different routers. You may get lucky and get a friendly staffer to do you a DLM reset, but on the other hand they might just say your speeds are above the minimum - depends maybe if they have had their morning coffee and if anyone has given them a choccy biscuit!!

Re: DLM Reset request

fasty — Tue, 18 Jul 2023 21:50:55 GMT

I've got gigabit fibre routed to the doorstep which would actually cost me less than Plusnet line rental!

I've stuck with PN though because I like the service. Shame PN can't offer me FTTP.

Re: DLM Reset request

Mustrum — Tue, 18 Jul 2023 21:53:55 GMT

@jab1 Nah. Before lightening got it my Netgear D7000 was down to around 70Mbps on this same line. A TP Link router I tried gets me the full 80Mbps and 95Mbps max rate, but I prefer the functionality and this router is WiFi6!!

But it is nice to have those last few bps, but not worth losing sleep over..