https://community.plus.net/t5/Broadband/Download-speed-slow/m-p/1915958#M356332 I pay for 64 - 72 Mbps but I'm only getting a max of 42 Mbps. I've reset the router but it doesn't seem to help? Tue, 04 Apr 2023 23:18:57 GMT MermaidRebecca 2023-04-04T23:18:57Z https://community.plus.net/t5/Broadband/Download-speed-slow/m-p/1915958#M356332 I pay for 64 - 72 Mbps but I'm only getting a max of 42 Mbps. I've reset the router but it doesn't seem to help? Tue, 04 Apr 2023 23:18:57 GMT https://community.plus.net/t5/Broadband/Download-speed-slow/m-p/1915958#M356332 MermaidRebecca 2023-04-04T23:18:57Z https://community.plus.net/t5/Broadband/Download-speed-slow/m-p/1915966#M356333 <P><a href="https://community.plus.net/t5/user/viewprofilepage/user-id/119873">@MermaidRebecca</a> , welcome to the forums.</P> <P>&nbsp;</P> <P>First thing to check: Is your phoneline clear? Dial 17070 (preferably from a corded phone), select option 2. Once your phone number is confirmed, there should be silence on the line except for the regular 'Quiet Line Test' message - any other noise, report a PHONE problem via: <A href="https://www.plus.net/help/report-a-problem/phone/" target="_self">https://www.plus.net/help/report-a-problem/phone/</A></P> <P>If the phone test passes, report a broadband problem via: <A href="https://www.plus.net/help/report-a-problem/broadband/" target="_self">https://www.plus.net/help/report-a-problem/broadband/</A></P> <P>Let us know the result - if the tests come back as clear but you still have a problem, we need to investigate further.</P> Wed, 05 Apr 2023 06:25:11 GMT https://community.plus.net/t5/Broadband/Download-speed-slow/m-p/1915966#M356333 jab1 2023-04-05T06:25:11Z