topic Minimum speeds on contract in Broadband

Minimum speeds on contract

sundeep1984 — Tue, 21 Mar 2023 11:58:46 GMT

Hi all

I have been checking last few weeks my broadband minimum speeds is below my contract, it was set at 40mb, then today i logged in and i noticed it has dropped and is currently showing the same speed i am getting at present at 20mb. Has this occurred to anyone?

Re: Minimum speeds on contract

jab1 — Tue, 21 Mar 2023 12:12:35 GMT

@sundeep1984 Can you post a screenshot of the result from here: https://www.broadbandchecker.btwholesale.com/#/ADSL , obscuring your phone number, please?

Re: Minimum speeds on contract

sundeep1984 — Tue, 21 Mar 2023 12:41:38 GMT

Hi see below as requested

thanks

Re: Minimum speeds on contract

jab1 — Tue, 21 Mar 2023 12:58:49 GMT

Interesting. Sorry for asking you to run checks &c, but can you try: https://speedtest.btwholesale.com/ , and run and post the results fro the 'Advanced Diagnostic' please.