topic DLM reset request in Broadband

DLM reset request

TheBear83 — Wed, 15 Mar 2023 19:35:56 GMT

My home has been under work and it seems to have had a fair few power outages dew to this my speed has dropped, can my line be reset please.

kind regards

Kevin W

Re: DLM reset request

adamwalker — Sat, 18 Mar 2023 18:17:18 GMT

Hi Kevin!

I've just checked on this for you and it looks like DLM has already done the trick via automation as line tests show me that your line is connected at higher speeds again above the estimate for your line.

Do shout up if that doesn't match the experience you're having.

Adam

Re: DLM reset request

TheBear83 — Sun, 19 Mar 2023 19:41:54 GMT

Before this happened I was getting 64mb and pings of 20+ now 57mb with pings around 40.
Should I reset my router or just leave it?

Re: DLM reset request

kyah0523 — Mon, 20 Mar 2023 10:49:50 GMT

They do actually. When the cuts out, it will attempt to until the connection works again.

Router operating systems are usually so extremely robust that a reboot is not necessary unless required for updates or maybe some settings. Actually, desktop are pretty close to that level of stability as well, unless there are crappy drivers or iTunes installed.

Re: DLM reset request

RealAleMadrid — Mon, 20 Mar 2023 11:25:12 GMT

@kyah0523 Your first post on the forum doesn't make much sense to me. What are you actually trying to say.🤔

Quote ....... " They do actually. When the cuts out, it will attempt to until the connection works again." What on earth does that mean?

Re: DLM reset request

jab1 — Mon, 20 Mar 2023 11:48:47 GMT

@RealAleMadrid I may possibly be wrong, but I smell a wrong 'un.