topic Re: Dsl light on but no internet in Broadband

Dsl light on but no internet

Greggus44 — Sat, 04 Feb 2023 11:07:04 GMT

Since the early hours of this morning my Internet has been down , I've got a dsl connection according to the router , the phone line seems OK.

I did the text message thing and got a reply saying the line is ok, I've rebooted the router , power cycled the router, disconnected all devices and did the previous and nothing gets it back.

I'm not using a plus et router I'm using a draytek vigor 2862.

Is there anything else I can check?

Re: Dsl light on but no internet

MisterW — Sat, 04 Feb 2023 11:18:57 GMT

What does the (WAN) log say ?

Re: Dsl light on but no internet

Greggus44 — Sat, 04 Feb 2023 11:34:38 GMT

Logging wasn't switched on doh!

Re: Dsl light on but no internet

Baldrick1 — Sat, 04 Feb 2023 11:39:50 GMT

@Greggus44 Have you double checked that your settings are correct: https://www.plus.net/help/broadband/broadband-connection-settings/

Re: Dsl light on but no internet

Greggus44 — Sat, 04 Feb 2023 11:46:38 GMT

Yep all good

Re: Dsl light on but no internet

Greggus44 — Sat, 04 Feb 2023 12:05:53 GMT

Sorted spotted in one of the settings it was connecting the disconnecting and getting an error login details wrong , I tried to log into plusnet and same thing so reset the password and boom im back in.