topic Re: Broadband usage in Broadband

Broadband usage

Kat — Tue, 29 Nov 2022 08:27:17 GMT

I will be spending some time abroad and will need to get a local internet connection. How do I find out my broadband usage to get an idea what kind of data allowance I need? I've been going round and round my account with no luck... Grateful for an answer.

Re: Broadband usage

Townman — Tue, 29 Nov 2022 08:29:35 GMT

Hi Kat,

The view my usage reports were disabled with the advent of unmetered services. The best approach for obtaining usage figures is from your router data transfer summary.

Re: Broadband usage

jab1 — Tue, 29 Nov 2022 08:32:40 GMT

@Kat Since usage became 'unlimited' , PN do not publish your use. I understand from previous topics on this subject that PN staff can pull the details from their records, but as I understand it, it is a manual task, and would be low on a list of priorities.

Re: Broadband usage

Kat — Tue, 29 Nov 2022 10:23:23 GMT

I'm not very technically minded 😳 How would I go about that please?

Re: Broadband usage

Dan_the_Van — Tue, 29 Nov 2022 10:49:40 GMT

@Kat

as you are probably aware broadband usage very much depends on how you us it, this calculator might help

https://www.fasterbroadband.co.uk/tools/broadband-usage-calculator

HTH

Re: Broadband usage

Townman — Tue, 29 Nov 2022 16:24:00 GMT

@Kat wrote:
I'm not very technically minded 😳 How would I go about that please?

Which router do you have?

The Plusnet routers report the following...

Data sent / received:10.5 GB Uploaded / 95.7 GB Downloaded
Hub One is under Helpdesk
Hub Two is under Advanced / Technical log

You will need to log into the router at http://192.168.1.254 (the admin password is on the back of the router).

Band width usage is the sum of the figures. Inspect daily. Note that in the event of the connection being dropped, these counters might be zeroised.

Re: Broadband usage

Kat — Tue, 29 Nov 2022 12:03:21 GMT

Many thanks, this is very useful.