topic Re: Speed decreased in Broadband

Speed decreased

reapingdarkly — Fri, 18 Nov 2022 11:37:10 GMT

I've recently had a line fault that's been fixed and due to all the disconnects while I was waiting for my love to be fixed my line speed had dropped from around 60mbps to around 20.

What I was wondering is would this go back up on its own or will something need to be done to get it back up?

Re: Speed decreased

Townman — Fri, 18 Nov 2022 20:27:25 GMT

Hello,

That all depends...

Can you please post your router stats and advise if you are on a fixed IP address? If you do not know what one of those is, you are probably not on one!!

Re: Speed decreased

reapingdarkly — Sat, 19 Nov 2022 19:48:18 GMT

Yes I do have a static IP address and the information from my modem about the connection

VDSL2 Information (VDSL2 Firmware Version: 576D17_A/B/C )
Profile 17A
State SHOWTIME
UP Speed 7892 (Kbps)
Down Speed 21555 (Kbps)
SNR Upstream 6 (dB)
SNR Downstream 6 (dB)

And this is the info from my firewall about it

WAN interface (wan, pppoe0)
Status up
PPPoE
up
Uptime 00:10:44
MAC address 00:00:00:00:00:00 - XEROX CORPORATION
MTU 1492
IPv4 address 80.229.143.157/32
IPv4 gateway auto-detected: 195.166.130.254
DNS servers 213.120.234.42
213.120.234.38
In/out packets 118698400 / 37828791 (147.36 GB / 5.19 GB)
In/out packets (pass) 118546868 / 37828784 (147.35 GB / 5.19 GB)
In/out packets (block) 9256282 / 7 (148 KB / 416 bytes)
In/out errors 0 / 0
Collisions 0

The short connection time is for the firewall is just where I swapped the ethernet cable over to my laptop to load the config page of the modem.

Hopefully the formatting of this came out ok as I've posted from my phone.