https://community.plus.net/t5/Broadband/Pemanent-error-message-on-account-home-screen/m-p/1897687#M352738 <P>For the past couple of months i've had the following error message on my account homescreen.</P> <DIV class="u-alert u-alert--warning pnState" data-testid="change-warning" data-interaction-module-category="Alert" data-interaction-module-title="An error has occurred" data-interaction-in-module="TRUE" data-interaction-module-position="1" data-gtm-vis-first-on-screen-2087376_1103="12148" data-gtm-vis-total-visible-time-2087376_1103="100" data-gtm-vis-has-fired-2087376_1103="1" data-gtm-vis-first-on-screen-2087376_1227="12151" data-gtm-vis-total-visible-time-2087376_1227="100" data-gtm-vis-has-fired-2087376_1227="1"> <DIV class="u-alert__container"> <DIV class="u-alert__wrapper"> <H2 class="u-alert__title">An error has occurred</H2> <DIV class="u-alert__text">You can't change your products for the moment, you already have a product change in progress.</DIV> </DIV> </DIV> </DIV> <P>&nbsp;</P> <P>I don't have a product change in progress that I'm awre of. In a prvious post on this forum, I talked about an order with another supplier being cancelled for reasons I never got to the bottom of and I wonder if these issues are linked. Any ideas?</P> Mon, 14 Nov 2022 17:31:51 GMT Turzum 2022-11-14T17:31:51Z https://community.plus.net/t5/Broadband/Pemanent-error-message-on-account-home-screen/m-p/1897687#M352738 <P>For the past couple of months i've had the following error message on my account homescreen.</P> <DIV class="u-alert u-alert--warning pnState" data-testid="change-warning" data-interaction-module-category="Alert" data-interaction-module-title="An error has occurred" data-interaction-in-module="TRUE" data-interaction-module-position="1" data-gtm-vis-first-on-screen-2087376_1103="12148" data-gtm-vis-total-visible-time-2087376_1103="100" data-gtm-vis-has-fired-2087376_1103="1" data-gtm-vis-first-on-screen-2087376_1227="12151" data-gtm-vis-total-visible-time-2087376_1227="100" data-gtm-vis-has-fired-2087376_1227="1"> <DIV class="u-alert__container"> <DIV class="u-alert__wrapper"> <H2 class="u-alert__title">An error has occurred</H2> <DIV class="u-alert__text">You can't change your products for the moment, you already have a product change in progress.</DIV> </DIV> </DIV> </DIV> <P>&nbsp;</P> <P>I don't have a product change in progress that I'm awre of. In a prvious post on this forum, I talked about an order with another supplier being cancelled for reasons I never got to the bottom of and I wonder if these issues are linked. Any ideas?</P> Mon, 14 Nov 2022 17:31:51 GMT https://community.plus.net/t5/Broadband/Pemanent-error-message-on-account-home-screen/m-p/1897687#M352738 Turzum 2022-11-14T17:31:51Z https://community.plus.net/t5/Broadband/Pemanent-error-message-on-account-home-screen/m-p/1897688#M352739 <P><a href="https://community.plus.net/t5/user/viewprofilepage/user-id/61550">@Turzum</a> They are not linked, but whenever you make any changes to your account, that message is supposed to appear <FONT size="5">BUT <FONT size="2">it is supposed to clear when the changes have completed - unfortunately it doesn't, and you have either call up - or wait for a staffer to pick the error up on the forum.</FONT></FONT></P> Mon, 14 Nov 2022 17:37:39 GMT https://community.plus.net/t5/Broadband/Pemanent-error-message-on-account-home-screen/m-p/1897688#M352739 jab1 2022-11-14T17:37:39Z https://community.plus.net/t5/Broadband/Pemanent-error-message-on-account-home-screen/m-p/1897689#M352740 <P>Ah, OK. Thanks <a href="https://community.plus.net/t5/user/viewprofilepage/user-id/18089">@jab1</a>&nbsp;</P> Mon, 14 Nov 2022 17:39:20 GMT https://community.plus.net/t5/Broadband/Pemanent-error-message-on-account-home-screen/m-p/1897689#M352740 Turzum 2022-11-14T17:39:20Z