topic Plusnet SMTP server Blacklisted in Broadband

Plusnet SMTP server Blacklisted

knowdice — Wed, 28 Sep 2022 15:19:24 GMT

Hi,

Can somebody at Plusnet get the Plusnet SMTP server un-blacklisted as below:

Diagnostic-Code: smtp; 550-Rejected because 212.159.14.20 is blacklisted. Contact abuse@hostpoint.ch

This IP is blocked due to several reasons. To get unblocked, you should contact abusix: https://lookup.abusix.com/

Kind regards

Martin Schlatter

Abuse Desk Specialist

Hostpoint Abuse Team <abuse@hostpoint.ch>

Re: Plusnet SMTP server Blacklisted

Gandalf — Wed, 28 Sep 2022 15:55:36 GMT

There's probably more going on here than meets the eye otherwise we'd likely be seeing masses of people not able to send mail. Do you get a bounceback which begins with "This is an automatically generated Delivery Status Notification"?

Re: Plusnet SMTP server Blacklisted

knowdice — Wed, 28 Sep 2022 16:15:59 GMT

This was to a Swiss email address and checking on https://lookup.abusix.com/ it showed 212.159.14.20 as blacklisted.

Checking using on abusix.com now:

IP 212.159.14.20 is listed.

This means that action needs to be taken to resolve the issue! Don’t worry, Abusix is here to help.

But emails are no longer bouncing...😀

Maybe not many ISPs use Abusix...

Re: Plusnet SMTP server Blacklisted

Gandalf — Wed, 28 Sep 2022 16:18:06 GMT

Ah fair enough. No worries, glad that all seems to be well now.

Let me know if there's anything else you'd need help with.