topic Blue light on but no connection to any device in Broadband

Blue light on but no connection to any device

Haylz88 — Fri, 16 Sep 2022 10:31:38 GMT

Can any from plusnet please help me. I have had trouble fora couple of weeks now with disconnection happening allmost daily. Today the hub is still blue but no connection to any device i went onto hub manager it is saying connected. I have restarted also.

Re: Blue light on but no connection to any device

Sselby123 — Fri, 16 Sep 2022 10:45:33 GMT

It looks like a outage this morning mine has blue light but no Internet

Re: Blue light on but no connection to any device

Shep1990 — Fri, 16 Sep 2022 10:48:53 GMT

I too am having the same issue, blue light on my router, however there's no Internet connection. Tried going on the router dashboard to disconnect and reconnect, still the issue persists

Re: Blue light on but no connection to any device

Bucketinabag — Fri, 16 Sep 2022 10:50:23 GMT

Same here, looks like PlusNet is down across the country. I'm WR14 in worcestershire, let's hope we get some feedback soon

Re: Blue light on but no connection to any device

Sselby123 — Fri, 16 Sep 2022 10:51:55 GMT

I'm ex22 in Devon!

Re: Blue light on but no connection to any device

ShadowSavior — Fri, 16 Sep 2022 10:52:35 GMT

I am also having this issue. It was fine this morning then all of a sudden, no Internet. Mobile phone won't connect, xbox won't connect. I managed to get through to support where they're sending me another router but I dont think it's the problem.

Re: Blue light on but no connection to any device

pvmb — Fri, 16 Sep 2022 11:33:17 GMT

...Nor me.

Broadband OK (apart from OFF/ON a few minutes ago) but no Internet for about 2 hours from 10.30am to 12.30p, North London.

Re: Blue light on but no connection to any device

meb — Fri, 16 Sep 2022 11:39:38 GMT

Same issue. Manchester. Down since about 10:30. Phone line just says they are having issues try again later. Some sort of update on website or forum would be nice