topic Re: Connection regularly dropping in Broadband

Connection regularly dropping

centwistle2021 — Mon, 18 Jul 2022 09:52:03 GMT

Hi all,

Had some real issues today, the connection has been dropping throughout the morning and making work quite difficult.

Looking in the logs I'm seeing the sessions are ended either on Timeout or Could not resolve host.

Not sure where to get started on this really?

Thanks,

Charlie

jab1 — Mon, 18 Jul 2022 10:07:19 GMT

adamwalker — Wed, 20 Jul 2022 12:16:35 GMT

Hi centwistle2021, I'm sorry that you're having some problems with the connection dropping out.

I've just been running some line tests which don't show any obvious causes, can you try following the checks shown here next please?

Let us know how you get on.