https://community.plus.net/t5/Broadband/Bt-hub-2-issue/m-p/1878655#M349002 <P>Sorry if this is asking the obvious, but do you have a Plusnet router that you can try?</P> <P>Do you have dial tone at the master phone socket with a wired phone?</P> <P>&nbsp;</P> Fri, 08 Jul 2022 04:04:34 GMT Anonymous 2022-07-08T04:04:34Z https://community.plus.net/t5/Broadband/Bt-hub-2-issue/m-p/1878628#M348995 Hi all,<BR /><BR />I’ve had my br hub 2 router connected to plusnet for 18 months but today the orange light stays on. I’ve done the following:<BR /><BR />Checked with neighbours and internet is fine<BR />Carried out a factory reset<BR />Connected to hub via laptop and Ethernet<BR />Reset username whilst DSLcable is disconnected <BR />Then reconnected cable<BR /><BR />Orange light still stays on… can anyone help? Thu, 07 Jul 2022 20:04:11 GMT https://community.plus.net/t5/Broadband/Bt-hub-2-issue/m-p/1878628#M348995 croftys76 2022-07-07T20:04:11Z https://community.plus.net/t5/Broadband/Bt-hub-2-issue/m-p/1878655#M349002 <P>Sorry if this is asking the obvious, but do you have a Plusnet router that you can try?</P> <P>Do you have dial tone at the master phone socket with a wired phone?</P> <P>&nbsp;</P> Fri, 08 Jul 2022 04:04:34 GMT https://community.plus.net/t5/Broadband/Bt-hub-2-issue/m-p/1878655#M349002 Anonymous 2022-07-08T04:04:34Z