topic Re: Slow internet in Broadband

Slow internet

Sug12340 — Sat, 07 May 2022 20:03:50 GMT

Why on most evenings my internet speed goes from over 50mbps to about 17mbps not happy when I’m paying for over 50mbps

Re: Slow internet

Baldrick1 — Sat, 07 May 2022 20:16:24 GMT

Moderators Note

This topic has been moved from ADSL Broadband to Fibre

Re: Slow internet

Gel — Sun, 08 May 2022 06:35:14 GMT

https://checkmybroadbandspeed.online/broadband-contention-ratio/

Re: Slow internet

RealAleMadrid — Sun, 08 May 2022 08:59:38 GMT

@Gel @The information in your link is outdated and not relevant to FTTC connections. If the OP has consistent slowdowns at peak times which is unusual on FTTC a possible cause is congestion in the backhaul at the exchange known as a hot VLAN. The problem is Openreach will never admit it without a lot of pressure from Plusnet.

@Sug12340 What are you speeds like early in the day and what are your router sync speeds, from the diagnostics page on your Hub or whatever router you are using?

Re: Slow internet

Gandalf — Mon, 09 May 2022 08:06:59 GMT

Hi there,

I'm really sorry to see you're having speed issues.

If you can PM me your account username, I'll be happy to take a look at that for you.