topic Re: Static IP? in Broadband

Static IP?

Kali_ffs — Sun, 08 May 2022 03:39:56 GMT

Hello

Can anyone explain as to why my 'Static' IP keeps changing address.

It is adding increased latency and more packet loss than it was before the move to the static address, i'm not sure why, this is very frustrating because the service before, even though it would switch address sometimes twice a day, was better. Kind of.

My friends in the Netherlands, Germany etc have better pings than me, how does that work?

I use servers in the USA and my ping would be 98 solid, now its 130 - 140, with packet loss.

Their servers have not moved. I was assigned a static IP as a way of resolving the continuous increased latency, only to discover it doesn't appear to be static at all and now i have more packet loss.

Any help or advice would be appreciated.

Re: Static IP?

Baldrick1 — Sun, 08 May 2022 08:51:31 GMT

@Kali_ffs Welcome to the forum.

Assuming that you have rebooted your hub to pick up the static address or you are using a VPN it sounds as though the change to static never got activated.

Re: Static IP?

dvorak — Sun, 08 May 2022 14:32:01 GMT

Why do you think it’s changing? Looking at the IP address used to create this post, you are on static.

Re: Static IP?

Kali_ffs — Sun, 08 May 2022 15:31:51 GMT

Hi dvorak

It is changing at random times, it'll show Petworth, then flip to some other random town in the south, even though i live in West Bromwich, Birmingham. So why would it show a small towns in the south as my IP?

Why would i be assigned a static IP so far from my location? As i said this is causing more latency to various servers i use.

Is it a likely mistake, or just the way static IPs are assigned?

Thanks

Re: Static IP?

Kali_ffs — Sun, 08 May 2022 15:34:27 GMT

Hi Baldrick

Plusnet said they would do it from their end as i was at work, but i restarted the router again myself later on. Still flips at random times to small towns in the south even though i live in Birmingham.

Re: Static IP?

dvorak — Sun, 08 May 2022 17:09:55 GMT

The location of your ip is a best guess but the checker and is wholly inaccurate.
you can validate what your actual IP address is by looking in your hub technical log or using one of the many online services (such as https://whatismyipaddress.com).

as I said looking at the IP address you have static.

Re: Static IP?

Kali_ffs — Sun, 08 May 2022 17:52:56 GMT

Thanks dvorak,

Forgive my ignorance but wouldn't the static IP address thats been assigned be closer to my actual location, as it's saying its nearer Manchester than it is Birmingham? Or is it just how Plusnet assign them? Randomly...

It also says it is static,so thats a plus...

My old IP addresses used to be in the Catshill area which is right by me..

Thanks for taking the time to educate my ass

Re: Static IP?

Gandalf — Sun, 08 May 2022 18:21:51 GMT

Hi there,

Dynamic IPs are location-specific, but static IPs are not, due to the way they’re assigned from our network.

You’ve also got to take into account that the databases which the 3rd party sites are checking the geolocation may not be accurate or they may be out of date.

(Not in the office currently so I can’t have a look at your account itself but hopefully the above explanation helps though let me know if you’ve got further queries)

Re: Static IP?

Townman — Thu, 12 May 2022 08:33:32 GMT

@Kali_ffs

You can search "Where's my IP address location" for yourself and get umpteen different answers.

IP address location identification is an art not science! It can variously be "taken" from various real information sources or simply the postal address of the IP address owner - BT or Plusnet.

It all depends upon which geolocation data provider a particular service provider uses.

Re: Static IP?

Kali_ffs — Fri, 13 May 2022 23:04:06 GMT

Hi Gandalf

I only ask because the latency to the various servers i use has gone up dramatically.

I know the server owners and they have not relocated.

The packet loss seems resolved but its just the latency that has now changed when it was fine before, from 98 solid to 148 ping, (American servers) thats why i ask, it seems to be taking a longer route and is just killing my online sessions.

I was switched to static because of the latency issues whilst on Dynamic, it would just change randomly, is there anything that can be done?

Thanks for your time....

Re: Static IP?

Kali_ffs — Fri, 13 May 2022 23:14:06 GMT

Hi townman

My IP is different, it says Chester on one site and London NW6 on another, though the Chester one seems more accurate.

Just seemed weird that i'd be assigned an IP in a different part of the country, considering i live in Birmingham, which is why i think my latency has gotten worse as it would take more 'hops' to get to where the info needs to be going...

But thanks anyway...

Re: Static IP?

Townman — Sat, 14 May 2022 05:22:55 GMT

You seem to misunderstand. The IP address you are assigned, if static will always be the same. Search WHAT’s my IP address.

Where it is reported to be will be variable depending on which geolocation data service you reference - search WHERE is my IP location. Put little store on the answers to WHERE.

Re: Static IP?

Dan_the_Van — Sat, 14 May 2022 08:21:46 GMT

@Townman

I think the issue here is the term being used, I believe like you the "IP Address" is static but the geolocation "address of the IP" is coming up with different locations and this is where the misunderstanding is.

@Kali_ffs

Using https://www.iplocation.net/ip-lookup for IP Address 81.174.128.108 (not my IP address) you see many locations (see snap below), this site also indicates the geolocation database being used.

This does not mean your public IP Address is connecting at a different location to where you actually live.

Dan.

Re: Static IP?

Kali_ffs — Sat, 14 May 2022 16:52:41 GMT

Hi Dan_the_van

Thats cleared up my misunderstanding, apologises to all...

But can anyone answer as to why my latency to the servers mentioned has increased since the switch?

The reason for the static IP was because of the Dynamic i did have changing up to three times a day, or so i thought, because of the latency increases and decreases, and now since the switch to a static IP it's just increased and stayed there...very frustrating...

Anyone????

Thanks again to all...

Re: Static IP?

jab1 — Sat, 14 May 2022 17:01:57 GMT

@Kali_ffs I may be wrong, but it is possible (I suppose) that the different IPs meant you were routed slightly different on each - could be wrong as it is not something I have gone into deeply - but now you are on a static the routing doesn't change?

I'm sure @Dan_the_Van , @Townman and @Gandalf will correct me if I am wrong. 😁

Can't answer the question of increased latency though as again it is not something I've had need to worry about, so haven't looked into it.

Re: Static IP?

Dan_the_Van — Sun, 15 May 2022 09:33:33 GMT

@Kali_ffs

latency could be a result if an underlining issue with your connection. Have you performed any testing?

What hosts are you having issues with?

Re: Static IP?

Kali_ffs — Sat, 21 May 2022 22:17:27 GMT

Sorry Dan busy busy busy,

Tried tracert looks like a problem with one specific server which i never had before...

C:\Users\Beast>tracert 74.91.125.204

Tracing route to c-74-91-125-204.premium-chicago.nfoservers.com [74.91.125.204]
over a maximum of 30 hops:

1 1 ms <1 ms <1 ms dsldevice.lan [192.168.1.254]
2 9 ms 8 ms 8 ms 195.166.130.249
3 9 ms 9 ms 9 ms gi2-23-442.ptn-gw02.plus.net [84.93.253.75]
4 9 ms 9 ms 9 ms core1-BE1.colindale.ukcore.bt.net [195.99.125.132]
5 9 ms 10 ms 10 ms core5-hu0-3-0-15.faraday.ukcore.bt.net [109.159.252.132]
6 9 ms 10 ms 9 ms 166-49-209-132.gia.bt.net [166.49.209.132]
7 11 ms 10 ms 11 ms 166-49-209-131.gia.bt.net [166.49.209.131]
8 11 ms 11 ms 11 ms be3487.ccr41.lon13.atlas.cogentco.com [154.54.60.5]
9 80 ms 79 ms 79 ms be2099.ccr31.bos01.atlas.cogentco.com [154.54.82.34]
10 80 ms 79 ms 80 ms be3599.ccr21.alb02.atlas.cogentco.com [66.28.4.237]
11 102 ms 101 ms 101 ms be2878.ccr21.cle04.atlas.cogentco.com [154.54.26.129]
12 109 ms 108 ms 109 ms be2717.ccr41.ord01.atlas.cogentco.com [154.54.6.221]
13 98 ms 99 ms 98 ms be2765.ccr41.ord03.atlas.cogentco.com [154.54.45.18]
14 96 ms 95 ms 96 ms cogent.e9.router1.chicago.nfoservers.com [64.74.97.254]
15 108 ms 108 ms 108 ms c-74-91-125-204.premium-chicago.nfoservers.com [74.91.125.204]

C:\Users\Beast>tracert 208.167.243.170

Tracing route to 208.167.243.170.choopa.net [208.167.243.170]
over a maximum of 30 hops:

1 1 ms <1 ms <1 ms dsldevice.lan [192.168.1.254]
2 9 ms 8 ms 8 ms 195.166.130.249
3 9 ms 9 ms 9 ms gi2-23-442.ptn-gw02.plus.net [84.93.253.75]
4 9 ms 9 ms 10 ms core1-BE1.colindale.ukcore.bt.net [195.99.125.132]
5 11 ms 12 ms 11 ms peer7-et-0-0-1.telehouse.ukcore.bt.net [62.172.103.158]
6 9 ms 9 ms 9 ms 166-49-214-194.gia.bt.net [166.49.214.194]
7 78 ms 97 ms 78 ms ixp1-ae-0.us-nyh.gia.bt.net [166.49.208.92]
8 * * * Request timed out.
9 * * * Request timed out.
10 * * * Request timed out.
11 79 ms 79 ms 78 ms 208.167.243.170.choopa.net [208.167.243.170]

Trace complete.

The server with the time out requests is not the problem, it's the first one, the problem 'hops' highlighted in red. These are the main two i use and never had issues as consistent as i do now before the switch to static...

When my friends who live in Germany, Spain and the Netherlands connect, they have better ping than me...How?

The only thing i can think of is that their connections take a better route, which is why i believe the static IP is in some way to blame, when it was dynamic the location, though not accurate, would show Catshill area, consistently. Now with static it, though not accurate, it shows Chester, consistently, this is why i ask. Something has gone on, wrong, who knows.....?

Thanks for your time

Re: Static IP?

Dan_the_Van — Sun, 22 May 2022 07:32:42 GMT

Hi @Kali_ffs

I also have a static IP address, using MTR I tested both servers. (My setup Hub Two in bridge mode TP-Link router)

74.91.125.204

208.167.243.170

So my response time for 74.91.125.204 is slightly longer, 208.167.243.170 is inline with yours.

Perhaps someone with a dynamic IP can check?

Dan

Re: Static IP?

dvorak — Sun, 22 May 2022 09:22:52 GMT

74.91.125.204
Testing on a server in NL, timings aren't that much different
Less hops, but the last 4 are all over 90ms .
Testing on a server in the states, it's still above 50ms.

208.167.243.170 are much inline.

So not sure there is an issue with PN here.

Re: Static IP?

Kali_ffs — Sun, 22 May 2022 12:04:44 GMT

Well, thanks for testing and taking the time to verify things. Not sure what's gone on my end, but it all changed after I renewed my contract and the goodwill gesture of the static ip was implemented.
Maybe I should get them to switch back to dynamic and put up with the random address flips, or move to Spain

Cheers again...