topic Router is constant orange with a flashing B in Broadband

Router is constant orange with a flashing B

raychel1402 — Fri, 27 Aug 2021 11:49:12 GMT

Any idea how I can fix this? I’ve done the usual switch in and off etc

Thanks in advance

Re: Router is constant orange with a flashing B

Gel — Fri, 27 Aug 2021 12:07:48 GMT

Try relevant links below, assuming PN have notified you have live ADSL.

Re: Router is constant orange with a flashing B

raychel1402 — Fri, 27 Aug 2021 14:27:54 GMT

Thanks I have done all of that

Re: Router is constant orange with a flashing B

adam945 — Fri, 27 Aug 2021 17:13:19 GMT

Hi @raychel1402

Thanks a lot for reaching out, a b, or a flashing b symbol on your router usually means that the broadband circuit is out of sync. Looks like you've already raised this with our team, we're hoping to have the matter resolved by 01/09/2021. Please accept our apologies for any inconvenience caused here.