topic Re: Do any of the Pusnet packages guarantee broadband in every room? in Broadband

Do any of the Pusnet packages guarantee broadband in every room?

em635 — Tue, 27 Jul 2021 10:54:21 GMT

Do any of the Pusnet packages guarantee broadband in every room?

If so, which ones?

Re: Do any of the Pusnet packages guarantee broadband in every room?

jab1 — Tue, 27 Jul 2021 10:57:41 GMT

In a word - no, and nor do any other ISP, unless you invest in say, a mesh system, or set up boosters, repeaters. Because all home environments are unique, you have to find what works for you.

Re: Do any of the Pusnet packages guarantee broadband in every room?

em635 — Tue, 27 Jul 2021 11:05:57 GMT

I see.... but some companies let you pay extra to guarantee broadband in every room. So is this a con? Or is there something similar that plusnet provide? If I sign up to them and dont get wifi in the rooms i need it, will they offer any assistance with this?

Re: Do any of the Pusnet packages guarantee broadband in every room?

jab1 — Tue, 27 Jul 2021 11:11:13 GMT

These 'everyroom' guarantees usually mean you have to buy/rent extenders from these companies - which work, as would a system you bought outright from any other outlet - probably cheaper.

Plusnet (as an ISP) won't offer direct assistance, but you will find many helpful/knowledgable Community members willing to offer help.

Re: Do any of the Pusnet packages guarantee broadband in every room?

em635 — Tue, 27 Jul 2021 11:13:00 GMT

Understood - thanks very much

Re: Do any of the Pusnet packages guarantee broadband in every room?

Baldrick1 — Tue, 27 Jul 2021 11:25:50 GMT

@em635 wrote:

I see.... but some companies let you pay extra to guarantee broadband in every room. So is this a con? Or is there something similar that plusnet provide? If I sign up to them and dont get wifi in the rooms i need it, will they offer any assistance with this?

You need to read the small print and compare the cost. I suspect that you may be supplied to up to 3 mesh satellites and if that doesn’t work either give you compensation or allow you to cancel the contract. There’s nothing stopping you from buying your own mesh system and use on a cheaper ISP service.

I doubt that any ‘help’ would be any better then you could get from this forum from fellow customers

At the end of the day WiFi propagation is determined by the quality of the wireless equipment and physics, not ISP contractual offers. In many cases it’s far better and cheaper to install Ethernet cables.