topic Mobile App Update in Community Announcements

Mobile App Update

JonoH — Mon, 26 Feb 2018 13:05:16 GMT

We spoke to you some time ago now to let you know we’d be launching an App for our Mobile customers. As we've never done anything like this before, we have taken the last year to make sure this is built on solid foundations, the project plan is durable and fits with the overall business roadmap.

Over the last few months we’ve started to pull together the requirements we believe should be included in App and have performed extensive research with key experts within the Mobile App production industry, to flesh these out. To make sure we’re doing the right thing for you, we’re currently performing customer interviews: gathering requirements and validating our product requirements and this’ll make sure the Mobile App will definitely fit with what you want.

We’re also gonna be carrying out user testing with customers throughout the design and build phases, to make sure the App is intuitive, to deliver what you need. I’ll make sure our Superusers are included on this and they can then feedback to you, how it’s going.

We actually started production on the project in January and around mid March we’ll have a user validated understanding of the features which we’ll be including for the release and once we have these, I’ll share them with you. Around about May, I’ll also be able to let you know what our expected launch date will be too.

As we go through the different stages of the project and we know more information, I’ll start to share this you.

Thanks

Jono

Re: Mobile App Update

JonoH — Tue, 05 Jun 2018 14:39:22 GMT

Just a quick update on the Mobile App project, things are really coming along now our Superusers have provided us with design feedback and we've happily taken it on board.

We've visited some of our customers in their homes to validate our understanding of what people want from a mobile application, using this feedback and that from our Superusers we've finished our design phase for the initial release version of the Mobile App.

Development is underway and we're looking forward to sharing more information with you soon. Including

Expected release date
Features that made the initial release
Features that we intend to add after launch.

In the meantime, if you've got any questions why not join the conversation here?

Re: Mobile App Update

JonoH — Wed, 20 Jun 2018 07:29:48 GMT

Here's a couple of taster photo's for you, one showing the log in screen for Apple users and the other showing the authentication process on Android.

Re: Mobile App Update

JonoH — Mon, 03 Sep 2018 16:21:35 GMT

For those of you interested in testing the new app, and to be amongst the first to get their hands on it, visit the link below. 😄

https://www.plus.net/mobile/app/beta