topic Re: Introduction: KirstyA in Community Announcements

Introduction: KirstyA

KirstyA — Thu, 04 Jun 2015 11:54:02 GMT

Hi, everyone! New person here!
My name is Kirsty, I've been with Plusnet over 4 and a half years now and have been lurking on the forums whilst working in the Sales, Customer Options and House Moves departments (all at once!).
Just wanted to let you know that I'm here to help with whatever I can, and that I'm really looking forward to getting to know you all. If there's anything you need or if you have any questions, please don't hesitate to give me a shout.
See you around the forums !

Re: Introduction: KirstyA

w23 — Thu, 04 Jun 2015 11:56:35 GMT

Welcome!

Re: Introduction: KirstyA

pjmarsh — Thu, 04 Jun 2015 12:01:38 GMT

Welcome Kirsty. If you've been lurking, I presume you know what you're letting yourself in for!
Phil

Re: Introduction: KirstyA

Anotherone — Thu, 04 Jun 2015 12:36:42 GMT

Hi Kirsty, welcome and good luck. As you've been lurking I expect you've discovered that things seem to be a bit of a challenge at present!
Anyway, I like a lurker

Re: Introduction: KirstyA

Townman — Thu, 04 Jun 2015 12:58:48 GMT

Hi Kirsty,
Welcome to the battlefield.
Its a place which would not be a battlefield if there were not so many issues arising from the areas you've come from. Cannot help wondering which is the best approach - to have really good experienced people in here managing the issues, or to have the really good people in those back office areas making sure the issues do not arise in the first place?
Anyhow, welcome to the battle, I hope your understanding of how things should work becomes better illuminated by the experience of what goes wrong - especially the misleading provisioning messages arising from when BTw decide to "bounce" (cancel) the order for whatever administrative reason.
Good luck,
Kevin

Re: Introduction: KirstyA

MattyC — Thu, 04 Jun 2015 18:39:10 GMT

Welcome on board friend!

Re: Introduction: KirstyA

Strat — Thu, 04 Jun 2015 18:47:14 GMT

Welcome to the front line Kirsty

Re: Introduction: KirstyA

dvorak — Thu, 04 Jun 2015 18:59:47 GMT

what he said ^^

Re: Introduction: KirstyA

NedLudd — Thu, 04 Jun 2015 20:44:43 GMT

Welcome aboard KirstyA!