topic Re: Core Router Issues in Community Announcements

Core Router Issues

adamwalker — Fri, 29 Mar 2013 01:33:54 GMT

For anyone that may be around at the moment, we're unfortunately experiencing core router issues at the moment which means that our website and internal systems are currently down. Please bear this in mind if you need to call us. This also means we're unable to post on service status at the moment.
We'll post more details as they become available
Adam

Re: Core Router Issues

adamwalker — Fri, 29 Mar 2013 02:08:53 GMT

Our engineers have fixed the core router issue and our website and internal systems are back up.
Sorry for any inconvenience

Re: Core Router Issues

Jaggies — Fri, 29 Mar 2013 09:51:27 GMT

The portal is very slow this morning.

Re: Core Router Issues

Pettitto — Fri, 29 Mar 2013 10:35:31 GMT

We're currently experiencing issues with our internal systems with appear to be having a knock-on effect with access to the Member Centre.
Engineers are currently investigating this issue at the moment. I'll post back once we've got the issue resolved.
I'm really sorry for any inconvenience this is causing you all.

Re: Core Router Issues

adamwalker — Fri, 29 Mar 2013 13:45:03 GMT

FYI all,
The website and our internal systems are now working as normal.
Service status has been updated and our engineers are monitoring the situation.
Sorry for any inconvenience and wishing everyone a good Easter weekend.
Adam