topic Re: Plusnet Protect in Community Announcements

Plusnet Protect

adamwalker — Thu, 07 Oct 2010 14:19:30 GMT

Hi again everyone,
It's a big day for Plusnet today with several new exciting launches taking place.
The next one we're proud to tell you about is Plusnet Protect.
We've teamed up with McAfee to provide our own internet security offering. This will include amongst other things antivirus, anti-spyware and firewall services and will be included for for free to all Extra and Pro customers. This will be available to Value, Essential , Broadband Your Way Option 1 or Unlimited customers for just £2 per month.
Please see the blog and FAQ posted here and let us know what you think!
http://community.plus.net/blog/2010/10/06/stay-safe-online-with-plusnet-protect/
Adam.

Re: Plusnet Protect

Oldjim — Thu, 07 Oct 2010 14:28:34 GMT

For the third time of asking
Which version of McAfee Security Suite are you offering and is it the actual suite or a Plusnet version of it

Re: Plusnet Protect

dvorak — Thu, 07 Oct 2010 14:29:39 GMT

Also why on unlimited do you have to pay?

Re: Plusnet Protect

Be3G — Thu, 07 Oct 2010 14:32:37 GMT

Also, I notice that there's no mention of the fact that Premium customers have to pay too. (Which I don't understand, because the price-per-GB of Premium is higher than Extra, so surely that product actually produces a little more profit than Extra…)

Re: Plusnet Protect

Chris — Thu, 07 Oct 2010 14:37:03 GMT

Quote
Which version of McAfee Security Suite are you offering and is it the actual suite or a Plusnet version of it

Let me try and find the answer to that.

Quote
Also why on unlimited do you have to pay?

It'll be the way the product and package economics have been worked out. Unfortunately I'm not privy to those conversations so can't go into detail.

Quote
Also, I notice that there's no mention of the fact that Premium customers have to pay too.

Getting this clarified too.

Re: Plusnet Protect

thisoldman — Thu, 07 Oct 2010 14:45:50 GMT

PLusnet Protect sounds like a new brand of condom

Re: Plusnet Protect

dvorak — Thu, 07 Oct 2010 14:47:11 GMT

Quote from: Chris
Quote
Also why on unlimited do you have to pay?

It'll be the way the product and package economics have been worked out. Unfortunately I'm not privy to those conversations so can't go into detail.

Thanks Chris, from a customer point of view it does seem a little odd.

Re: Plusnet Protect

Chris — Thu, 07 Oct 2010 15:49:13 GMT

Quote
Which version of McAfee Security Suite are you offering and is it the actual suite or a Plusnet version of it

It's a white-label version of the suite specially for Plusnet, the features can be found here: http://community.plus.net/blog/2010/10/06/stay-safe-online-with-plusnet-protect/ with some more information on how to use it here: http://www.plus.net/support/security/spam/plusnet_protect_user_guide.shtml

Re: Plusnet Protect

shutter — Thu, 07 Oct 2010 16:02:40 GMT

So.... Daft question time.....
Is this any better than AVIRA/AVAST/AVG FREE ? etc......

Re: Plusnet Protect

nadger — Thu, 07 Oct 2010 16:10:31 GMT

Never had a problem with AVG Free that I've used for many years

Re: Plusnet Protect

adamwalker — Thu, 07 Oct 2010 16:18:59 GMT

Quote
So.... Daft question time.....
Is this any better than AVIRA/AVAST/AVG FREE

Why not give them both a try Shutter and let us know how they compare from your point of view.

Re: Plusnet Protect

Oldjim — Thu, 07 Oct 2010 16:19:57 GMT

Quote
It's a white-label version of the suite specially for Plusnet, the features can be found here: http://community.plus.net/blog/2010/10/06/stay-safe-online-with-plusnet-protect/ with some more information on how to use it here: http://www.plus.net/support/security/spam/plusnet_protect_user_guide.shtml

That doesn't answer the question
Looking here http://home.mcafee.com/store/PackageDetail.aspx?pkgid=272 there are two products Internet Security 2010 and Total Protection 2010 and from your description I assume that it is Internet Protection which you are offering but then the next question is which version 2010. 2011 or even 2009 or earlier amd whether it includes Artemis in-the-cloud technology

Re: Plusnet Protect

HairyMcbiker — Thu, 07 Oct 2010 17:12:54 GMT

I assume that this is an OPT IN service?
I for one will not be selecting it, I have no need for a package like that on any of my pc's nor do I want it forced on me.

Re: Plusnet Protect

LiamM — Thu, 07 Oct 2010 18:17:37 GMT

It's entirely optional. If it's available on your account you can download it free from the portal - or sign up for £2/month.

Re: Plusnet Protect

Santiago — Thu, 07 Oct 2010 21:39:08 GMT

McAfee, are you kidding? £2.00 per month ..per computer?

Re: Plusnet Protect

Be3G — Thu, 07 Oct 2010 21:40:24 GMT

The £2.00 covers up to seven computers apparently.

Re: Plusnet Protect

gswindale — Fri, 08 Oct 2010 11:16:57 GMT

Is it free or is it £2/month?
My portal told me it was free initially. It then told me when it was available for download that it would cost £2/month.

Re: Plusnet Protect

Mand — Fri, 08 Oct 2010 11:36:29 GMT

It's showing as free on your account. Can you advise exactly where it shows as chargeable?

Re: Plusnet Protect

gswindale — Fri, 08 Oct 2010 11:47:22 GMT

It was on the announcement on the portal once it was "ready".
Obviously having subsequently clicked on the link, that announcement has now gone.

Re: Plusnet Protect

Mand — Fri, 08 Oct 2010 12:07:49 GMT

I'll try and replicate it on a few test accounts.
The component on your account is definitely free though, so rest assured you can download it and not be charged.