topic Re: Website and internal systems issues in Community Announcements

Website and internal systems issues

adamwalker — Fri, 09 Nov 2012 13:18:01 GMT

FYI we're experiencing an issue that's preventing access to the portal and some of our internal systems at the moment.
Please bear with us whilst we work to rectify the situation.
Sorry for any inconvenience.
Adam
EDIT: Everything should be back to normal now.

Re: Website and internal systems issues

journeys — Tue, 13 Nov 2012 20:12:26 GMT

20:12 I'm having problems logging in to Plusnet member site, is there a problem?
Is this covered by the service email

Quote
Subject: Planned Usergroup/Usertools Maintenance 13th & 14th November 8pm-Midnight
When's this work happening?
Tuesday and Wednesday evening.

Re: Website and internal systems issues

jelv — Tue, 13 Nov 2012 20:18:57 GMT

It shouldn't - but I can't log in either.

Re: Website and internal systems issues

journeys — Tue, 13 Nov 2012 20:21:25 GMT

@jelv - thanks, not just me then, I'll wait a bit might cure itself...............

Re: Website and internal systems issues

jelv — Tue, 13 Nov 2012 20:23:34 GMT

I've just tried for about the 10th time and finally got in

Re: Website and internal systems issues

spraxyt — Tue, 13 Nov 2012 20:26:31 GMT

Portal login worked first time for me.
Portal problems should have no connection with work on the UserGroup/UserTools sites.

Re: Website and internal systems issues

journeys — Tue, 13 Nov 2012 20:47:33 GMT

OK, I'm in, thanks each