https://community.plus.net/t5/My-Account-Billing/Account-Closure/m-p/2057984#M77750 <P>Left plusnet May 2025 and have found out that my account is still open with a "We're closing your account" message under the main banner. Wondering if thIs this normal and if the account actually gets closed.</P> <P>&nbsp;</P> <P>If I was to rejoin plusnet would I be clasified as a new customer ?</P> Wed, 09 Sep 2026 18:33:47 GMT rhohne 2026-09-09T18:33:47Z https://community.plus.net/t5/My-Account-Billing/Account-Closure/m-p/2057984#M77750 <P>Left plusnet May 2025 and have found out that my account is still open with a "We're closing your account" message under the main banner. Wondering if thIs this normal and if the account actually gets closed.</P> <P>&nbsp;</P> <P>If I was to rejoin plusnet would I be clasified as a new customer ?</P> Wed, 09 Sep 2026 18:33:47 GMT https://community.plus.net/t5/My-Account-Billing/Account-Closure/m-p/2057984#M77750 rhohne 2026-09-09T18:33:47Z https://community.plus.net/t5/My-Account-Billing/Account-Closure/m-p/2057985#M77751 <P>This is normal - 'closing' accounts seems to stall at this point (online), but the PN system will see it as a closed account, and if you were to rejoin, yes, you would be seen as a new customer and have to open a new account.</P> Wed, 09 Sep 2026 18:45:43 GMT https://community.plus.net/t5/My-Account-Billing/Account-Closure/m-p/2057985#M77751 jab1 2026-09-09T18:45:43Z