topic Re: Yet Another Early Exit Fee question in My Account/Billing

Yet Another Early Exit Fee question

GreyHair1 — Mon, 22 Jun 2026 15:49:47 GMT

I have read the Early Termination document and it is far to vague to make sense to me.

to many undefined variables.

Does anyone know a Simple Formula that you can use to work it out yourself.

or failing that I am currently paying 25.99 a month for broadband only

and have 9 months left to run.

any help greatly appreciated.

Re: Yet Another Early Exit Fee question

jab1 — Mon, 22 Jun 2026 15:57:56 GMT

@GreyHair1 The below example - created by another user, not me, may help - just substitute your figures for those given:

Wholesale cost ~	13
Months remaining	3

Monthly charge		27.49
Subtract VAT		22.91
Subtract wholesale cost		9.91
Subtract 1%		9.81
Multiply by months remaining		29.43
Add VAT		35.31

Re: Yet Another Early Exit Fee question

GreyHair1 — Mon, 22 Jun 2026 16:12:47 GMT

OK thanks, this gives a rough idea.
Seems you have to ring them to get the correct figure.

designed that way on purpose.

Re: Yet Another Early Exit Fee question

jab1 — Mon, 22 Jun 2026 16:17:52 GMT

I was going to suggest calling the Customer Options Team on 0800 013 2632 for an accurate figure - you don't need to worry though, they will just give you the current correct one.

Re: Yet Another Early Exit Fee question

Lawrencium103 — Mon, 22 Jun 2026 16:42:03 GMT

With nine months left of your contract and a guesstimated wholesale cost of £13, I calculate your ETF will be about £93.

The formula is here: https://www.plus.net/help/my-account/early-termination-charges

Wholesale cost ~	13
Months remaining	9

Monthly charge		25.99
Subtract VAT		21.66
Subtract wholesale cost		8.66
Subtract 1%		8.57
Multiply by months remaining		77.15
Add VAT		92.57