Contract Renewal coming up

TR11Falmouth — Mon, 01 Jun 2026 14:34:24 GMT

Quick question ... re Contract Renewal

My contract is up in 4 months time. Logging in today I notice that a Renewal offer has been posted on my page, which isn't bad to be fair .. £33.50 rising to £37.50, rising to £41.50 (£4 yearly increase)

However, has anyone had any joy in 'negotiating' with the Renewals team ?

If I was a new customer, going via my Blue Light Card, then I would get it for £28.49 / £32.49 / £36.49 (which by itseff is a decent saving) plus a £150 reward card.

Alternatively I can now jump ship and go to (for example) Vodafone @ £26.00 per month and a £120 reward card. They'll even pay up to £200 in early termination charges as well.

So, do the Renewals team actively negotiate, or would I be wasting my time ?

Re: Contract Renewal coming up

dvorak — Mon, 01 Jun 2026 14:47:43 GMT

Moderators Note

This topic has been moved from Broadband to My Account / Billing

topic Re: Contract Renewal coming up in My Account/Billing

Contract Renewal coming up

Re: Contract Renewal coming up