https://community.plus.net/t5/My-Account-Billing/Static-IP/m-p/2044981#M76030 <DIV style="background: #EDF3F5; padding: 10px; margin-top: 20px; margin-right: 10px; border: 2px solid #CFD8DC; border-radius: 10px; box-shadow: 8px 8px 7px #676D70; font-size: 10pt;"><BR /> <P style="font-size: 10pt;"><STRONG>Moderators Note</STRONG></P> <BR /> <P style="font-size: 10pt;">This topic has been moved from Broadband&nbsp;to My Account/Billing</P> </DIV> Sun, 03 May 2026 19:29:30 GMT dvorak 2026-05-03T19:29:30Z https://community.plus.net/t5/My-Account-Billing/Static-IP/m-p/2044950#M76027 Hello,<BR /><BR />After transferring my service to a new property I seem to have lost my static ip, can a new one be assigned to my account somehow please? I need it for several self hosted services which is why I stayed with plusnet <img class="lia-deferred-image lia-image-emoji" src="https://community.plus.net/html/@104CD63F9302A50EF5EC70FE32BB8AA1/images/emoticons/smiley.gif" alt="Smiley" title="Smiley" /> Sun, 03 May 2026 13:32:23 GMT https://community.plus.net/t5/My-Account-Billing/Static-IP/m-p/2044950#M76027 henrymaidment 2026-05-03T13:32:23Z https://community.plus.net/t5/My-Account-Billing/Static-IP/m-p/2044954#M76028 <P><a href="https://community.plus.net/t5/user/viewprofilepage/user-id/127409">@henrymaidment</a>&nbsp;</P> <P>This does happen occasionally in a house move.</P> <P>It just needs the broadband component 'refreshing' on your account and your existing static IP should be back.</P> <P>Hopefully, one of the Plusnet staff will spot this thread and do the necessary. Failing that, you could call in and an agent 'ought' to be able to do it.</P> Sun, 03 May 2026 14:16:19 GMT https://community.plus.net/t5/My-Account-Billing/Static-IP/m-p/2044954#M76028 MisterW 2026-05-03T14:16:19Z https://community.plus.net/t5/My-Account-Billing/Static-IP/m-p/2044956#M76029 Ahh okay, that makes sense! I did get the same one for a while, then after a router reboot yesterday it’s gone again, very odd!<BR /><BR />Yes hopefully one of them sees and sorts it <img class="lia-deferred-image lia-image-emoji" src="https://community.plus.net/html/@104CD63F9302A50EF5EC70FE32BB8AA1/images/emoticons/smiley.gif" alt="Smiley" title="Smiley" /> Sun, 03 May 2026 14:41:33 GMT https://community.plus.net/t5/My-Account-Billing/Static-IP/m-p/2044956#M76029 henrymaidment 2026-05-03T14:41:33Z https://community.plus.net/t5/My-Account-Billing/Static-IP/m-p/2044981#M76030 <DIV style="background: #EDF3F5; padding: 10px; margin-top: 20px; margin-right: 10px; border: 2px solid #CFD8DC; border-radius: 10px; box-shadow: 8px 8px 7px #676D70; font-size: 10pt;"><BR /> <P style="font-size: 10pt;"><STRONG>Moderators Note</STRONG></P> <BR /> <P style="font-size: 10pt;">This topic has been moved from Broadband&nbsp;to My Account/Billing</P> </DIV> Sun, 03 May 2026 19:29:30 GMT https://community.plus.net/t5/My-Account-Billing/Static-IP/m-p/2044981#M76030 dvorak 2026-05-03T19:29:30Z