https://community.plus.net/t5/My-Account-Billing/Trying-my-luck-referrals/m-p/2044942#M76015 <P>@<A href="https://community.plus.net/t5/user/viewprofilepage/user-id/149217" target="_blank">oreius7</A> I think it’s unlikely! A few years ago my referrals were transferred&nbsp; from one account to another due to a house move but there was no gap in service.</P> <P>An interesting point about referrals. Plusnet are not surprisingly contacting customers who have a phone service and are nearing the end of their current contract and ‘persuading’ them to move to EE with the impending demise of PSTN.</P> <P>A consequence of this is the loss of referrals but of course the [<EM>telephone</EM>] customer remains in the BT group, so no loss to the group – just the referrer!</P> <P>I wouldn’t be surprised to hear that CSA’s are on commission for successful transfers so in effect the referral payments are being taken from the likes of me and paid to Plusnet/EE staff!</P> <P>That’s life I guess.</P> Sun, 03 May 2026 10:23:42 GMT Batfrog 2026-05-03T10:23:42Z https://community.plus.net/t5/My-Account-Billing/Trying-my-luck-referrals/m-p/2044905#M76005 <P>Hi,</P><P>I was with Plusnet for 20 years and built up a decent referral discount. Then I moved house and had to go to EE for a year <span class="lia-unicode-emoji" title=":unamused_face:">😒</span> to keep my home phone number. Now I've dropped the home phone and have gone back to Plusnet. I had to create a new username, but I wonder if there's any chance of transferring my referrals discount from my old account. It's still sitting there, and I have access...</P><P>Cheers, Ian.</P><P>&nbsp;</P> Sat, 02 May 2026 10:58:03 GMT https://community.plus.net/t5/My-Account-Billing/Trying-my-luck-referrals/m-p/2044905#M76005 oreius7 2026-05-02T10:58:03Z https://community.plus.net/t5/My-Account-Billing/Trying-my-luck-referrals/m-p/2044942#M76015 <P>@<A href="https://community.plus.net/t5/user/viewprofilepage/user-id/149217" target="_blank">oreius7</A> I think it’s unlikely! A few years ago my referrals were transferred&nbsp; from one account to another due to a house move but there was no gap in service.</P> <P>An interesting point about referrals. Plusnet are not surprisingly contacting customers who have a phone service and are nearing the end of their current contract and ‘persuading’ them to move to EE with the impending demise of PSTN.</P> <P>A consequence of this is the loss of referrals but of course the [<EM>telephone</EM>] customer remains in the BT group, so no loss to the group – just the referrer!</P> <P>I wouldn’t be surprised to hear that CSA’s are on commission for successful transfers so in effect the referral payments are being taken from the likes of me and paid to Plusnet/EE staff!</P> <P>That’s life I guess.</P> Sun, 03 May 2026 10:23:42 GMT https://community.plus.net/t5/My-Account-Billing/Trying-my-luck-referrals/m-p/2044942#M76015 Batfrog 2026-05-03T10:23:42Z