topic Static IP lost during house move/shift to FTTP in My Account/Billing

Static IP lost during house move/shift to FTTP

turnma — Wed, 29 Apr 2026 21:16:19 GMT

Hi. As per subject, I seem to have lost my static IP during the move. Looking at other posts it seems that this is quite commonplace. Could my IP please be put back on my account (user turnma2)?

thanks

Re: Static IP lost during house move/shift to FTTP

Gandalf — Thu, 30 Apr 2026 08:59:40 GMT

I've fixed it, just reboot your router and you'll have it back.

Re: Static IP lost during house move/shift to FTTP

turnma — Thu, 30 Apr 2026 19:43:38 GMT

Perfect, that's much better, thanks for the speedy help!
Mike