https://community.plus.net/t5/My-Account-Billing/Renweal-and-Billing-Queries/m-p/2042016#M75763 <P>My contract ends on the 15/04/2026 and looking at the offers I have. I will be switching from Unlimited Fibre Extra inc. Line rental to either Full Fibre 74 or Full Fibre 145 (both currently the same price offer for me online). If I make this change will someone need to come out to do anything?<BR /><BR />I also wanted know will the new contract start immediately once I renew? I would prefer to keep the contract start time sometime in April because of the March price rise and easier for me to keep track of.</P> <P>&nbsp;</P> <P>Lastly, how is the billing done? Do I have to pay one month in advance? My usual bill was £29.49, but in March I got a bill that was £44.03 (I'm guessing to reflect the price change in April from my current contract). So when I renew in April, I should get refunded any payments I made for April and May that will come through in the next few days?</P> Tue, 31 Mar 2026 06:10:45 GMT marianuk 2026-03-31T06:10:45Z https://community.plus.net/t5/My-Account-Billing/Renweal-and-Billing-Queries/m-p/2042016#M75763 <P>My contract ends on the 15/04/2026 and looking at the offers I have. I will be switching from Unlimited Fibre Extra inc. Line rental to either Full Fibre 74 or Full Fibre 145 (both currently the same price offer for me online). If I make this change will someone need to come out to do anything?<BR /><BR />I also wanted know will the new contract start immediately once I renew? I would prefer to keep the contract start time sometime in April because of the March price rise and easier for me to keep track of.</P> <P>&nbsp;</P> <P>Lastly, how is the billing done? Do I have to pay one month in advance? My usual bill was £29.49, but in March I got a bill that was £44.03 (I'm guessing to reflect the price change in April from my current contract). So when I renew in April, I should get refunded any payments I made for April and May that will come through in the next few days?</P> Tue, 31 Mar 2026 06:10:45 GMT https://community.plus.net/t5/My-Account-Billing/Renweal-and-Billing-Queries/m-p/2042016#M75763 marianuk 2026-03-31T06:10:45Z https://community.plus.net/t5/My-Account-Billing/Renweal-and-Billing-Queries/m-p/2042017#M75764 <P><a href="https://community.plus.net/t5/user/viewprofilepage/user-id/23964">@marianuk</a>&nbsp;</P> <P><EM>I will be switching from Unlimited Fibre Extra inc. Line rental to either Full Fibre 74 or Full Fibre 145 (both currently the same price offer for me online). If I make this change will someone need to come out to do anything?</EM></P> <P>Yes, an Openreach engineer will come to your property and install a completely new fibre connection. Have a look here <A href="https://www.openreach.com/help-and-support/full-fibre-broadband-installation-checklist" target="_blank">https://www.openreach.com/help-and-support/full-fibre-broadband-installation-checklist</A> that will explain what happens</P> <P><EM>I also wanted know will the new contract start immediately once I renew?&nbsp;</EM></P> <P>The new contract will start when Full fibre is installed which may well be a couple of weeks.</P> <P><EM>Lastly, how is the billing done? Do I have to pay one month in advance?</EM></P> <P>No, your billing date normally remains the same. The first bill after FF is installed will pro rata the old contract price and the new one.&nbsp;</P> <P><EM>My contract ends on the 15/04/2026</EM></P> <P>If you are going to order FF then do it now, it may well take a couple of weeks to arrange the installation. If it delays past your contract end then your existing price will revert to the out-of-contract price which is expensive.</P> Tue, 31 Mar 2026 06:39:53 GMT https://community.plus.net/t5/My-Account-Billing/Renweal-and-Billing-Queries/m-p/2042017#M75764 MisterW 2026-03-31T06:39:53Z