topic Re: Can't Access Purecard to Register in My Account/Billing

Can't Access Purecard to Register

Abbot1 — Tue, 17 Mar 2026 15:41:34 GMT

I've tried to access www.plusnet.purecard.com/register to register my prepaid card but the website isn't available, I just get an error message showing

Server Error in '/' Application

Means I can't register, so the card is no use!

Re: Can't Access Purecard to Register

MisterW — Tue, 17 Mar 2026 17:39:41 GMT

I've escalated this to get someone to contact Purecard and fix their website

Re: Can't Access Purecard to Register

Ianrichards — Tue, 17 Mar 2026 19:33:57 GMT

I have the same problem think it’s a scam just to get you to sign up thinking you get a reward

to be honest I would have got my broadband somewhere else if I would have known

Re: Can't Access Purecard to Register

jab1 — Tue, 17 Mar 2026 19:45:48 GMT

It isn't a scam as such, @Ianrichards , it is just made as difficult as possible - maybe.

Re: Can't Access Purecard to Register

MisterW — Tue, 17 Mar 2026 19:47:36 GMT

It isn't a scam, it's just a temporary fault on the Pure card website

Re: Can't Access Purecard to Register

MisterW — Wed, 18 Mar 2026 09:21:05 GMT

@Abbot1

@Ianrichards

the Purecard website is back up now