https://community.plus.net/t5/My-Account-Billing/Contract-has-not-started/m-p/2039779#M75662 <P>When did your last contract expire? If it ended before your renewal on Jan 19 you will be charged the full out-of-contract price for that month. Your lower rate will resume after this.</P> Mon, 09 Mar 2026 16:02:13 GMT Longliner 2026-03-09T16:02:13Z https://community.plus.net/t5/My-Account-Billing/Contract-has-not-started/m-p/2039752#M75661 <P>I signed a contract renewal on the 19th of January. I received email confirmation of the new contract and price of £25. I've just received a email that the amount of £45 is due to be taken next week. I then logged into the online portal to find that it says I'm currently out of contract?<img class="lia-deferred-image lia-image-emoji" src="https://community.plus.net/html/@3681646702FDFD32BCA97E2E5F1BDDD5/images/emoticons/huh.gif" alt="Huh" title="Huh" /></P><P>&nbsp;</P><P>Why has my new contract not started?</P><P>&nbsp;</P><P>By the way, it didn't stop you sending me an email last week that you're putting the price up - of a contract which apparently hasn't even start yet</P> Mon, 09 Mar 2026 12:36:13 GMT https://community.plus.net/t5/My-Account-Billing/Contract-has-not-started/m-p/2039752#M75661 colmjheaney 2026-03-09T12:36:13Z https://community.plus.net/t5/My-Account-Billing/Contract-has-not-started/m-p/2039779#M75662 <P>When did your last contract expire? If it ended before your renewal on Jan 19 you will be charged the full out-of-contract price for that month. Your lower rate will resume after this.</P> Mon, 09 Mar 2026 16:02:13 GMT https://community.plus.net/t5/My-Account-Billing/Contract-has-not-started/m-p/2039779#M75662 Longliner 2026-03-09T16:02:13Z