Changing from FTTC + phone to SoGEA questions

HTeeBee — Wed, 04 Mar 2026 11:34:52 GMT

If I move to SoGEA from FTTC + phone (I'm happy to lose my landline) will the change retain my DLM Stability/NGA setting of 'Speed' (see the table here ) that I've been on for several years without issues? Or will I need to contact customer services after the change to SoGEA?

Secondly, will I retain my Static IP when I change?

Thanks

Re: Changing from FTTC + phone to SoGEA questions

bmc — Wed, 04 Mar 2026 11:54:18 GMT

@HTeeBee

You should keep your Static IP address but check afterwards to confirm this. If there's a problem phone PN ASAP.

As far as I'm aware the change to SOGEA shouldn't affect anything else (it's the same line) but once again, check.

Brian

topic Changing from FTTC + phone to SoGEA questions in My Account/Billing

Changing from FTTC + phone to SoGEA questions

Re: Changing from FTTC + phone to SoGEA questions