topic Re: copy of old mobile bills in My Account/Billing

copy of old mobile bills

timbrooke1962 — Thu, 19 Feb 2026 09:48:26 GMT

Hi all,

I’m trying to get a copy of my very old mobile bills e.g 2023 and earlier. Just wondering if anyone knows how / have any contact info please? Really appreciate any help.

thanks

Re: copy of old mobile bills

jab1 — Thu, 19 Feb 2026 10:18:24 GMT

@timbrooke1962 As Plusnet have not provided mobile services for quite a while, I suspect you will have an uphill task to get such old data.

I doubt they will be able to help, but I'll tag @Leanne_T and hope she, or one of the Help Team, can respond.

Re: copy of old mobile bills

Debbie_G — Thu, 19 Feb 2026 16:42:18 GMT

Hi @timbrooke1962

Thanks for coming to the community.

If you get in touch with our team on 0800 432 0200, they can advise you on the next steps and support you with your request.

Debbie