topic Ordi request in My Account/Billing https://community.plus.net/t5/My-Account-Billing/Ordi-request/m-p/2034299#M75339 Please can you raise an Ordi request for my address.<BR /><BR />The street over from me has FTTP and I belive uses the same pole as my street and I would like it to be reviewed to see if it can be changed in the database for us to get in too.<BR /><BR />Thanks Thu, 08 Jan 2026 00:23:27 GMT Randomfluky 2026-01-08T00:23:27Z Ordi request https://community.plus.net/t5/My-Account-Billing/Ordi-request/m-p/2034299#M75339 Please can you raise an Ordi request for my address.<BR /><BR />The street over from me has FTTP and I belive uses the same pole as my street and I would like it to be reviewed to see if it can be changed in the database for us to get in too.<BR /><BR />Thanks Thu, 08 Jan 2026 00:23:27 GMT https://community.plus.net/t5/My-Account-Billing/Ordi-request/m-p/2034299#M75339 Randomfluky 2026-01-08T00:23:27Z Re: Ordi request https://community.plus.net/t5/My-Account-Billing/Ordi-request/m-p/2034311#M75340 <DIV style="background: #EDF3F5; padding: 10px; margin-top: 20px; margin-right: 10px; border: 2px solid #CFD8DC; border-radius: 10px; box-shadow: 8px 8px 7px #676D70; font-size: 10pt;"><BR /> <P style="font-size: 10pt;"><STRONG>Moderators Note</STRONG></P> <BR /> <P style="font-size: 10pt;">This topic has been moved from Full Fibre to My Account / Billing</P> </DIV> Thu, 08 Jan 2026 09:38:38 GMT https://community.plus.net/t5/My-Account-Billing/Ordi-request/m-p/2034311#M75340 dvorak 2026-01-08T09:38:38Z Re: Ordi request https://community.plus.net/t5/My-Account-Billing/Ordi-request/m-p/2034340#M75341 <P><a href="https://community.plus.net/t5/user/viewprofilepage/user-id/148268">@Randomfluky</a>&nbsp;</P> <P>Does the pole that serves your property have an CBT (Connectorized Block Terminal) attached to it at the top.</P> <P>&nbsp;</P> <P>It'll look something like this</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="cbt-1.jpg" style="width: 400px;"><img src="https://community.plus.net/t5/image/serverpage/image-id/62092i812DECC9385306C4/image-size/medium?v=v2&amp;px=400" role="button" title="cbt-1.jpg" alt="cbt-1.jpg" /></span></P> <P>&nbsp;</P> <P>Brian</P> Thu, 08 Jan 2026 12:20:29 GMT https://community.plus.net/t5/My-Account-Billing/Ordi-request/m-p/2034340#M75341 bmc 2026-01-08T12:20:29Z