https://community.plus.net/t5/My-Account-Billing/Renewal/m-p/2034307#M75338 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.plus.net/t5/user/viewprofilepage/user-id/148256">@DC129</a></SPAN>,</P> <P>Welcome to the Community!</P> <P>I know it isn't ideal when there's a wait to get through to the team, but giving us a call would be the best option, so they can help get the best plan for you.</P> <P>Rach</P> Thu, 08 Jan 2026 08:44:55 GMT Rach_H 2026-01-08T08:44:55Z https://community.plus.net/t5/My-Account-Billing/Renewal/m-p/2034202#M75334 My renewal offer via email is different to the renewal offer on my account, the renewal offer link on my email does not work. Advice please on next steps. I have called customer services but there is a long wait. Wed, 07 Jan 2026 10:33:59 GMT https://community.plus.net/t5/My-Account-Billing/Renewal/m-p/2034202#M75334 DC129 2026-01-07T10:33:59Z https://community.plus.net/t5/My-Account-Billing/Renewal/m-p/2034204#M75335 <DIV style="background: #EDF3F5; padding: 10px; margin-top: 20px; margin-right: 10px; border: 2px solid #CFD8DC; border-radius: 10px; box-shadow: 8px 8px 7px #676D70; font-size: 10pt;"><BR /> <P style="font-size: 10pt;"><STRONG>Moderators Note</STRONG></P> <BR /> <P style="font-size: 10pt;">This topic has been moved from Everything Else to My Account / Billing</P> </DIV> Wed, 07 Jan 2026 10:44:32 GMT https://community.plus.net/t5/My-Account-Billing/Renewal/m-p/2034204#M75335 dvorak 2026-01-07T10:44:32Z https://community.plus.net/t5/My-Account-Billing/Renewal/m-p/2034307#M75338 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.plus.net/t5/user/viewprofilepage/user-id/148256">@DC129</a></SPAN>,</P> <P>Welcome to the Community!</P> <P>I know it isn't ideal when there's a wait to get through to the team, but giving us a call would be the best option, so they can help get the best plan for you.</P> <P>Rach</P> Thu, 08 Jan 2026 08:44:55 GMT https://community.plus.net/t5/My-Account-Billing/Renewal/m-p/2034307#M75338 Rach_H 2026-01-08T08:44:55Z